Online Doctor
Consultations

Speak to an Australian online GP within 15 minutes
From only $49

Bulk billing available for eligible patients
Opening hours: Mon - Sun: 9 AM - 7 PM (Sydney Time)
OUR SERVICES

Online Doctor Consultations

Access comprehensive healthcare from the comfort of your home. Our telehealth services cover a wide range of medical conditions and provide consultations with FRACGP-qualified, AHPRA-registered doctors in Australia. Enjoy the convenience of video and telephone appointments, with bulk billing available for eligible patients.

online doctor consultation

Online Doctor Consultations

Teldoc Australia offers seamless online doctor consultations, connecting you with qualified Australian GPs from the comfort of your home—anywhere across Australia.

Why Choose Teldoc for Online Doctor Consultations?
  • Qualified Local GPs: Consult with FRACGP-qualified, AHPRA-registered doctors who understand Australia's healthcare landscape and your specific needs.
  • Instant Access to Care: Secure a virtual consultation in minutes—ideal for busy schedules, with no travel required.
  • Secure Telehealth Platform: Enjoy confidential video or phone consultations, covering everything from general advice to prescriptions and referrals.
  • Bulk Billing Options: Medicare-eligible patients can access affordable online doctor services with bulk billing for eligible consultations.
How Online Doctor Consultations Work with Teldoc
  • Book Your Virtual Slot: Select an online doctor consultation via our easy booking portal or call our support team.
  • Prepare at Home: Choose a time that fits your day; we'll send a secure link for your video or phone session.
  • Consult and Resolve: Discuss your concerns with your FRACGP-qualified GP, receive advice, and get digital prescriptions or follow-up plans—all online.
 

Satisfied patients

Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
  • Really positive experience
    Kat
  • I had a very positive experience using TelDoc for the first time. The registration took a bit of time initially, but the platform is user-friendly and easy to navigate.
    Anonymous
  • Efficient and friendly service. No long wait times. Very convenient.
    Lynette
  • Thorough, efficient, supportive service
    Rachel
  • Anonymous
    Easy to organise and response was on time.
    Anonymous
  • Steve
    Quick, easy and professional advice and help. The Teldoc doctor listened well and proved extremely courteous and helpful.
    Steve
  • Fiona
    Brilliant! I wished I had discovered sooner.
    Fiona
  • Natasha
    The process was very easy and quick.
    Natasha
  • 3 satisfied patients after telehealth consultation
    Very friendly doctor and phoned back when they said. Well priced. Easy service
    Janelle
  • 3 satisfied patients after telehealth consultation
    Very help and friendly people
    Anonymous
  • 3 satisfied patients after telehealth consultation
    Incredibly easy to make an appointment
    Anonymous
  • 3 satisfied patients after telehealth consultation
    Best service ever, very convenient, efficient and much cheaper than going to Practice. Dr was lovely. Can’t believe I haven’t got on to this sooner!!
    Victoria

Excellent

95% of patients recommend this practice in the past 12 months.

Recent Articles

Get expert healthcare from the comfort of your home in Sydney. Explore our blog for insights on common health issues and how telehealth can streamline your well-being journey.

February 18, 2026
Introducing STI Doctor: Discreet, Bulk-Billed Telehealth for STI Testing & Treatment – Now Available from the Teldoc Family
In today’s fast-paced world, accessing healthcare should be simple, private, and affordable—especially when it comes to sensitive topics like sexual health. At Teldoc, we’ve always believed […]
October 14, 2025
What the November 2025 MBS Changes Mean for Your Mental Health Treatment Plan – And How to Navigate Them
In the world of mental health care, access shouldn’t be a barrier—especially when you’re already navigating tough times. But as we approach November 1, 2025, a […]

Online Doctor Consultations FAQs


What is an online doctor consultation with Teldoc?

An online doctor consultation allows you to connect with a qualified Australian GP via secure video or phone from home. Our FRACGP-qualified, AHPRA-registered doctors provide advice, prescriptions, and referrals for a range of common conditions.

How do I book an online doctor consultation?

Booking is simple: Visit our website – and click Book Now, select a time slot that suits you, or you can also call our support team. Consultations are available across Australia, with options usually within 15 minutes during business hours.

Is bulk billing available for consultations?

Yes, bulk billing is offered for eligible Medicare patients, making consultations free (zero out-of-pocket). Eligibility includes kids under 12 months, concession card holders for services like sexual health or pregnancy, and mental health plans over 20 minutes. Check during booking.

What are the consultation fees if I’m not eligible for bulk billing?

Standard consultations start at $49 for a video or phone session. No hidden costs—full details are shown at booking.

What services are offered through Teldoc online consultations?

We provide general GP services including health assessments, prescription renewals, mental health support, sexual health advice and treatments, illness management (e.g., UTIs, allergies), and chronic condition monitoring. Scripts, sick certificates, and referrals are issued digitally where appropriate.

What conditions can be treated via online consultation?

Our GPs handle common issues like colds, flu, skin conditions, mental health concerns, prescriptions, and chronic care follow-ups. For emergencies or complex cases requiring physical exams, we’ll advise seeking in-person care.

How secure and private are Teldoc consultations?

Your privacy is protected with end-to-end encryption on our telehealth platform, compliant with Australian privacy laws. All consultations follow AHPRA standards, and your data is not shared without consent.

What if I need a prescription or test results?

Prescriptions can be sent electronically to you or your pharmacy of choice. For test results or follow-ups, upload documents securely via our portal, and your GP will review them during the consultation.

What services are offered through Teldoc online consultations?

We provide general GP services including health assessments for minor illnesses (e.g., colds, flu, UTIs, allergies, skin conditions), prescription renewals, mental health support, sexual health advice (e.g., STI screening, contraception, ED/PE treatments, HIV prevention), chronic condition monitoring (e.g., blood pressure, diabetes), quit-smoking aids, and COVID-19 antivirals for eligible patients. Additional options: medical certificates (e.g., work/school sick notes), specialist referrals, pathology/radiology forms, and repeat scripts. Scripts and certificates are issued digitally where clinically appropriate. Exclusions: S4D/S8 drugs, heavy painkillers, sleep aids, certain weight-loss medications, chronic plans, or workers’ compensation.