Telehealth Psychology
Medicare supported Psychologist Consultations
Struggling with anxiety, depression, or other mental health concerns? Connect with our caring psychologists for tailored counselling and support. Medicare rebates available.
Appointments from $180 - Medicare rebate $145 (Gap fee $35)
See Pricing Page for details
Telehealth Psychology with Teldoc
Teldoc connects you with AHPRA-registered psychologists for professional mental health support via secure phone or video consultations. With a Medicare-supported Mental Health Care Plan from our online GPs, you can access up to 10 rebated psychology sessions per year. Sessions cost $180 with a $145 Medicare rebate, leaving a $35 gap fee. Access care Australia-wide.
What Is Teldoc’s Telehealth Psychology Service?
Under Australia’s Better Access initiative, Teldoc’s telehealth psychology service offers confidential, evidence-based therapy with AHPRA-registered clinical psychologists. With a Mental Health Care Plan (MHCP), you can access up to 10 subsidised sessions annually, delivered via secure phone or video from anywhere in Australia.
Which Mental Health Concerns Can Teldoc Psychologists Address?
- Anxiety: Manage panic attacks or social anxiety with tailored therapies like cognitive behavioural therapy (CBT).
- Depression: Address low mood with evidence-based counselling to develop coping strategies and resilience.
- Stress and Burnout: Receive support for work or life-related stress with practical tools and mindfulness techniques.
- Grief and Loss: Navigate bereavement or relationship challenges with compassionate, personalised therapy.
- Trauma and PTSD: Access therapies like EMDR or trauma-focused CBT to process and heal from traumatic experiences.
- Self-Esteem and Life Transitions: Build confidence and manage major life changes with guided support.
- Other Concerns: Address sleep issues, chronic illness adjustment, or relationship difficulties with tailored plans.
How Does Teldoc’s Telehealth Psychology Work?
- Book a GP Consultation: Schedule a telehealth GP appointment to discuss your needs and obtain a Mental Health Care Plan and referral.
- Choose a Psychologist: Select an AHPRA-registered psychologist and book a phone or video session online.
- Start Therapy: Begin 50-minute sessions in a secure, private environment, with Medicare rebates applied.
Why Choose Teldoc’s Telehealth Psychology?
- Expert Care: Consult with AHPRA-registered clinical psychologists trained in evidence-based therapies like CBT and mindfulness.
- Convenience: Book sessions anytime online, accessible from anywhere in Australia.
- Privacy: Engage in secure, encrypted consultations exceeding AHPRA privacy standards.
- Seamless Referrals: Obtain a Mental Health Care Plan and e-referral from our FRACGP-certified GPs via telehealth.
- Affordable: Psychology sessions at $180 with a $145 Medicare rebate. GP consultations from $140, bulk-billed for concession card holders. See pricing.
Take the first step! Book a telehealth GP consultation to start your Mental Health Care Plan or schedule a psychology session today.
Meet Our Psychologists
Our compassionate, AHPRA-registered clinical psychologists are here to support your mental health journey with personalised, evidence-based care.
BPsych (Hons), MPsych (Clinical), MAPS, AHPRA-registered
Michelle Bryant is a highly experienced clinical psychologist with a passion for helping individuals navigate life’s challenges. Holding a Bachelor of Psychology (Honours) and a Master of Psychology (Clinical) from the University of New South Wales, Michelle brings a wealth of expertise to her practice. With 10 years of experience, she provides evidence-based therapies, including cognitive behavioural therapy (CBT), mindfulness, and acceptance and commitment therapy (ACT), tailored to each client’s unique needs.
Michelle supports a broad range of mental health concerns, including anxiety, depression, trauma, and stress management. She has a special interest in relationship counselling, helping clients strengthen communication and resolve conflicts, and workplace counselling, assisting with burnout, career transitions, and workplace stress. Her warm, empathetic approach fosters a safe space for clients to explore their goals and build resilience.
Whether you’re seeking support for personal growth, relationship challenges, or workplace pressures, Michelle is dedicated to guiding you with compassion and professionalism through TelDoc’s secure telehealth platform.
BPsych (Hons), MPsych (Clinical), MAPS, AHPRA-registered
Michael Scott is a dedicated clinical psychologist with 12 years of experience, committed to supporting clients through their mental health challenges. He earned his Bachelor of Psychology (Honours) and Master of Psychology (Clinical) from the University of Queensland, equipping him with a strong foundation in evidence-based practice. Michael specialises in cognitive behavioural therapy (CBT) and has extensive experience helping clients manage anxiety, while also providing comprehensive support for a wide range of concerns, including depression, stress, trauma, and life transitions.
With a client-centred approach, Michael tailors his sessions to meet individual needs, using techniques like CBT, mindfulness, and solution-focused therapy to foster resilience and personal growth. His empathetic and collaborative style creates a safe, supportive environment for clients to explore their goals and navigate challenges.
Available through TelDoc’s secure telehealth platform, Michael is passionate about delivering accessible, high-quality care to clients across Australia, helping them achieve better mental health and wellbeing.
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Telehealth Psychology FAQ’s
What is TelDoc’s Telehealth Psychology service?
TelDoc’s Telehealth Psychology service provides access to qualified, AHPRA-registered psychologists through secure phone or video consultations. This service allows Australians to receive professional mental health support from anywhere in the country, whether at home, work, or in remote areas. Sessions are personalised, using evidence-based approaches such as cognitive behavioural therapy (CBT), mindfulness, and other therapeutic techniques to address your specific needs.
Why choose TelDoc for telehealth psychology?
Our telehealth service offers convenient, accessible mental health care without the need for in-person visits. It’s ideal for those with busy schedules, living in regional or remote areas, or preferring the comfort of their own environment. TelDoc ensures continuity of care by allowing you to book with the same psychologist for follow-up sessions, and we streamline the process by submitting Medicare rebate claims on your behalf.
Who is eligible for telehealth psychology sessions?
To access sessions with a Medicare rebate, you’ll need a valid Mental Health Care Plan (MHCP) and a referral from your usual general practitioner (GP). These can be obtained through TelDoc’s online GP consultations. The service is available to Australian residents aged 18 and over with a valid Medicare card. An MHCP allows up to 10 rebated psychology sessions per calendar year.
How do I obtain a Mental Health Care Plan and referral?
Obtaining a MHCP and referral is straightforward with TelDoc:
Book an online GP consultation.
Discuss your mental health concerns with the GP during a secure video consultation.
If eligible, the GP will create a MHCP and provide a referral to a psychologists. GP mental health consultations are bulk-billed for patients with concession cards.How much does a telehealth psychology session cost?
Each 50-minute psychology session costs $180. With a valid MHCP and referral, you’re eligible for a Medicare rebate of $145, reducing your out-of-pocket cost to $35. TelDoc submits the claim directly to Medicare on your behalf, and the refund is typically deposited into your nominated bank account within 2–5 business days. Without an MHCP, the full fee of $180 applies, but we recommend consulting our GPs to explore rebate eligibility.
How do I book a psychology session?
Booking is simple:
Ensure you have a valid MHCP and referral, or schedule an online GP consultation to obtain them.
Click Book Now and select “Telehealth Psychology” from the services menu.
Select a suitable time.
Complete the payment process and prepare for your session in a private, quiet space with a reliable internet connection (for video) or phone line.What should I prepare for my first psychology session?
Choose a quiet, private location where you feel comfortable. For video consultations, ensure your device has a functioning camera and microphone, and test your internet connection beforehand. Send your MHCP and referral to reception@teldoc.com.au prior to your first appointment. Your psychologist will begin by discussing your goals and creating a tailored plan to support you. No extensive preparation is required—the session is designed to be collaborative and guided.
What mental health concerns can be addressed?
Our psychologists can assist with a wide range of concerns, including:
Anxiety and depression
Stress, burnout, or work-related challenges
Relationship difficulties or grief
Trauma, post-traumatic stress disorder (PTSD), or sleep issues
Self-esteem, life transitions, or managing chronic health conditions.This service is not suitable for crisis situations or severe mental health emergencies.
Are telehealth psychology sessions confidential?
Yes, all sessions are conducted on secure, encrypted platforms that comply with Australian privacy laws, including the Privacy Act 1988. Our psychologists adhere to strict ethical standards, and your personal information is protected. Information is only shared with your consent or as required by law, such as in cases of imminent risk of harm.
How long are sessions, and what happens during one?
Each session lasts 50 minutes. You’ll discuss your concerns, emotions, and goals in a supportive, non-judgmental environment. Your psychologist may use evidence-based therapies, set goals, or suggest practical strategies to try between sessions. At the end, you’ll receive a summary and a plan for ongoing support, which may include self-help resources or referrals to other services if needed.
Can I see the same psychologist for follow-up sessions?
Yes, we prioritise continuity of care. You can request to continue with the same psychologist for subsequent sessions, subject to their availability, to build a strong therapeutic relationship and maintain consistent support.
Is telehealth psychology suitable for everyone?
Telehealth psychology is effective for most individuals seeking mental health support but is not appropriate for acute crises, severe mental health conditions requiring immediate intervention (e.g., psychosis), or situations involving a risk of self-harm. If you’re experiencing a mental health emergency, please contact emergency services (000), Lifeline (13 11 14), or your nearest hospital. Our service is designed to complement, not replace, urgent care.
Can I access medication alongside therapy?
Psychologists provide therapy and cannot prescribe medication. If medication is needed, our online GPs can discuss options and issue prescriptions during a consultation. TelDoc ensures seamless coordination between our GPs and psychologists to support your care.
How does the Medicare rebate process work?
TelDoc simplifies the process by submitting your Medicare claim electronically after each session, using your MHCP details. The $145 rebate is typically deposited into your nominated bank account within 2–5 business days. You can monitor your claims through your TelDoc account dashboard.
What equipment is required for video sessions?
You’ll need a smartphone, tablet, or computer with a reliable internet connection and a web browser (Chrome, Safari, or Firefox recommended). A working camera and microphone are essential for video calls.
Can I access this service from regional or remote areas?
Yes, our telehealth service is accessible to anyone in Australia with a phone signal or internet connection, making it ideal for those in rural, remote, or regional areas. There are no geographical restrictions, ensuring equitable access to mental health care.
What if I have additional questions or need support outside of sessions?
Our patient support team is available via email (reception@teldoc.com.au) or call 02 9064-2839, Monday to Sunday 9am-7pm. For non-emergency support, you can explore resources like Beyond Blue (1300 22 4636) or our online mental health article blogs.
We’re committed to supporting your mental health journey with compassionate, professional care. Contact us if you need assistance or further information.