Convenient and Affordable Online Doctor Consultations
Speak to an Australian doctor via video/phone within 15 minutes
from only $49
- > Bulk billing available for eligible patients
- > Opening hours: Mon - Sun: 9 AM - 7 PM (Sydney Time)
Our doctors are AHPRA registered and FRACGP qualified.
You can feel confident we provide exceptional GP healthcare and prioritise your well-being.
OUR SERVICES
Telehealth Consultations
Access comprehensive healthcare from the comfort of your home. Our telehealth services cover a wide range of medical conditions and offer expert consultations with experienced doctors in Australia. Enjoy the convenience of video and telephone appointments, and benefit from bulk billing for eligible patients.
Medical Certificates
Online doctor certificates for work, school, university and carers leave. Sent to you instantly, while you rest at home.
Prescriptions
For new and repeat medications. If suitable and approved, e-scripts sent to your phone instantly.
General Health
Online GP consultations, investigations and treatments for a broad range of general health conditions.
Pathology / Radiology
Referral forms for blood and urine tests, xray, ultrasound, MRI, and CT scans. Sent direct to your email instantly.
Stop Smoking
Take the first step, and reach out to help you quit, permanently! Our doctors can help with counselling and medication options.
Sexual Health
Discrete consultations, testing and treatment for sexual health conditions.
Bulk billing available.
Why choose Teldoc?
Don't fill out forms and wait for a response. Speak to an online doctor within 15min.
Our flat fee and bulk billing pricing means you know the cost before you book.
Our doctors are FRACGP qualified GP's and AHPRA registered.
Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc for their healthcare
Recent Health Articles
Get expert healthcare from the comfort of your home. Explore our blog for insights on common health issues and how telehealth can streamline your well-being journey.
August 27, 2024
A medical certificate is a document issued by a registered medical practitioner, such as a doctor or pharmacist, that confirms a patient’s illness or injury. It […]
July 21, 2024
Chlamydia is a sexually transmitted infection (STI) caused by the bacterium Chlamydia trachomatis. It’s often referred to as the “silent infection” because many people don’t experience […]
July 15, 2024
Australia has overhauled its vaping regulations in 2024, taking a strong stance on public health. The changes aim to restrict access, particularly for young people, while […]
July 6, 2024
Vaping has become a popular alternative to traditional cigarettes, but navigating the world of vape products and their potential health effects can be confusing. This article […]
Frequently Asked Questions
We have listed our most common questions below
What are your online doctors qualifications?
All our online doctors are highly qualified and experienced.
- Australian-registered: All our doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring they meet the highest standards for practicing medicine in Australia.
- Fellows of the RACGP: Each doctor holds a Fellowship with the Royal Australian College of General Practitioners (RACGP). This Fellowship signifies their advanced training and expertise in general practice, making them qualified to handle a wide range of health concerns.
- Experience you can trust: Our doctors bring a wealth of experience to your telehealth consultations, providing you with the best possible care.
What are your prices?
We offer a simple flat rate model starting from $49. Please see our pricing page for details.
Can I use Medicare or bulk bill for the appointment?
We offer bulk billing (no gap) to any of the following patients: – Under 12 months of age, – Experiencing homelessness (with concession card), – Sexual health consultations (with concession card), - Mental health care plan (with Concession Card). For patients without concession/health cards suffering from the above conditions, we can submit a claim to Medicare on your behalf for a refund into your bank account (refund $41).
Why are credit card details required for Bulk billed appointments?
Credit card details are required to secure a bulk billed appointment. We do not charge credit cards unless patients do not qualify for bulk billing or do not attend for the doctors appointment. Current fee of $20 is charged in these circumstances.
Can I get a receipt to claim from Medicare
We usually submit claims to Medicare directly, and refunds are processed into your account automatically. Currently only the following conditions are eligible for a Medicare Rebate:
– Experiencing homelessness,
- Babies under 12 months age,
– Sexual health consultations,
- Mental health care plan
- Mental health care consult over 20 minutes.
For all other conditions there is no Medicare rebate. We can submit the claim to Medicare on your behalf, or you can take a receipt to claim directly.
Can I use my private health fund?
Following each consultation, you will be issued a receipt. You will need to check with your Insurer whether any rebate is available under your level of cover.
Do you prescribe all medications?
We prescribe medications for both new and repeat scripts. These may include antibiotics for UTI's and other infections, oral contraceptives, medications for blood pressure, cholesterol, diabetes, smoking cessation, among others. We do not prescribe any addictive medications and some restricted medications, including s4d and s8 drugs, or certain sleeping or pain medications. We also are unable to prescribe certain weight loss medications.
How do I receive results of my tests?
If you have arranged a pathology or radiology referral through us, the results will be sent to our practice. You will need to arrange another consultation with one of our online doctors to go through the results. The doctor will be able to send you a copy of your results after they have been discussed.
Do you see Covid Patients
Yes, we welcome all Covid patients for a telehealth consultation. Antiviral prescriptions can be provided by our doctors for eligible patients if appropriate.
Do you prescribe antiviral medications for Covid?
Yes, our online doctors can prescribe antiviral medications for patients suffering from Covid. There are PBS restrictions which our doctors will help determine your eligibility.
Does your clinic provide home visits?
Unfortunately, our clinic is unable to provide home visits.
What are your opening hours?
We operate from 9am-7pm (Sydney Time) 7 days per week. Availability for appointments is visible on our booking page. We are normally available within 15 minutes during those hours.
Whats services do you provide?
We provide general practice service via telehealth. These include: online medical certificates, online prescription medications, referral to specialists, pathology and radiology request forms. We are unable to provide certain restricted medications, chronic disease care plans, or workers compensation paperwork on our platform. Speak to our reception team or our online doctor for any specific needs.
Conditions We Treat
We offer GP telehealth services for a wide range of health conditions including, but not limited to:
Acne
Back Pain
Cholesterol
Cold and Flu
Contraception Advice
Contraception
Covid-19
Dental Infection
Diabetes
Early Pregnancy
Gastro Bug
General Health Advice
Hypertension
Mens Hair Loss
Skin Infection
Skin Rashes
STI testing and treatment
Urinary Tract Infection