Sexual Health Telehealth
Bulk Billed

Yes — Bulk-billing (no out-of-pocket cost for consultations and pathology for eligible Medicare card holders) is available for telehealth STI services. This helps with privacy concerns or limited local access. Private fee options exist if you’re not eligible for Medicare. See our pricing page for details or check MBS item 92718 for rebates.

It’s fast, confidential, and streamlined:
Book online — appointments often available within 15 minutes.
Consult via secure video or phone with an AHPRA-registered Australian doctor to discuss symptoms, history, and needs.
Test — Get a bulk-billed pathology referral (urine, swab, blood) for your local lab—no upfront costs with Medicare.
Results & follow-up — Results usually arrive in 2–3 business days; your doctor texts you and you can book a bulk billed follow-up to discuss and get electronic prescriptions or referrals if needed. Contact reception if no update.

Typically 2–3 business days from the lab. Your Teldoc doctor reviews them and contacts you via text to discuss next steps, including treatment if required.

Yes, 100% — All sessions use secure, encrypted platforms, and results follow strict Australian privacy laws (e.g., Privacy Act). No information is shared without consent.

Common ones include chlamydia, gonorrhoea, syphilis, herpes, trichomoniasis, mycoplasma, bacterial vaginosis, and HIV screening. We follow Australian STI guidelines for comprehensive panels. For complex cases (e.g., HIV management, hepatitis B), we provide advice and specialist referrals.

Yes — For common STIs like chlamydia, trichomoniasis, or herpes, doctors issue electronic prescriptions (eScripts) if appropriate, plus advice on reinfection prevention and partner notification/contact tracing. For syphilis, HIV, or hepatitis B, we facilitate specialist referrals.

Usually no — Most screening, results discussion, and treatment happens entirely via telehealth. In-person care may be needed for severe symptoms (e.g., heavy pain, bleeding) or certain procedures—your doctor will refer you promptly.

It depends on your risks: Every 6–12 months for most sexually active people; every 3 months for higher-risk groups (e.g., MSM, multiple partners). Your Teldoc doctor tailors advice based on your history.

Yes — Partners book their own confidential consults. We guide on partner notification (e.g., for chlamydia/gonorrhoea) to prevent reinfection.

Yes — Doctors assess your risk confidentially and can issue electronic prescriptions for PrEP (pre-exposure prophylaxis) or PEP (post-exposure) if appropriate, or refer to specialists/services.

Yes — Tests use the same accredited Australian pathology labs (e.g., blood/urine/swabs). Telehealth handles the referral and interpretation; accuracy matches standard care when following guidelines.

Yes, for most cases — Discuss symptoms in your consult for a tailored plan. Severe or urgent symptoms may require in-person referral—tell your doctor upfront.

Simple and secure — If clinically appropriate, your doctor sends an eScript to your phone/email or pharmacy. Pick up meds same-day without paper scripts.

Your doctor contacts you promptly to discuss results, start treatment (e.g., antibiotics via eScript), advise on partner notification, and prevent complications/reinfection.

Absolutely — Many STIs have no symptoms, so routine screening is key. Book for peace of mind—process is the same as for symptomatic care.

Yes — Reviewed and approved by our Medical Review Board (AHPRA-registered GPs/specialists, including FRACGP-qualified Dr. Vafa Derakshan and Dr. Sina M. Keihani) for alignment with current Australian guidelines (e.g., ASHM, Dept of Health). Meet our Medical Review Board.