Antibiotic Prescription Online Telehealth Consultations
Get prompt diagnosis and treatment for bacterial infections with online doctor consultations
Symptoms like sore throat, UTI , or skin infection? Book a telehealth consult with our licensed Australian doctors today for assessment and treatment, including antibiotic prescriptions if clinically appropriate. Most patients are seen within 15 minutes, 7 days a week.
Telehealth Consultations - $55 Weekdays / $75 Weekends
Need Care for a Common Bacterial Infection?
Teldoc Australia connects you with experienced, Australian-registered doctors for convenient telehealth consultations. They'll assess your symptoms and provide advice and treatments. Skip the waiting room—get experienced guidance from the comfort of home.
What bacterial conditions do we treat?
Our doctors can evaluate common bacterial infections during a telehealth consultation and offer treatments, including antibiotic prescriptions if clinically appropriate, such as for:
- Upper Respiratory Tract Infections: Certain bacterial cases affecting sinuses or throat.
- Tonsillitis: Bacterial symptoms like severe sore throat and fever.
- Urinary Tract Infections (UTIs): Bacterial infections causing pain or frequent urination.
- Skin Infections: Mild cases like impetigo that can be managed remotely.
How Teldoc Australia Supports You:
We make healthcare quick and accessible. Our telehealth platform provides:
- Prompt Doctor Access: Connect with qualified Australian doctors online in under 15 minutes.
- Secure Consultations: Share symptoms and history via video or phone, at your convenience.
- Experienced Assessment: Thorough review to determine if medications or other management is right for you.
- Electronic Prescriptions: Sent securely to your phone or pharmacy if clinically appropriate.
Ready to Book Your Telehealth Consultation?
Suspecting a bacterial infection? Schedule an online doctor visit now for prompt assessment and personalised care.
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Need a different medicine, or a repeat of one you already take? See online prescriptions.
Can you get antibiotics online in Australia?
Yes, if a doctor decides they’re right for you. Antibiotics are prescription-only medicines in Australia, so you need an assessment by a registered doctor (or, for some infections, a pharmacist) first. At Teldoc, an Australian GP assesses your symptoms by video or phone. If antibiotics are clinically appropriate, an eScript is sent to your phone, and you can fill it at any pharmacy. If they’re not, the doctor will explain why and what will help instead.
Infections our doctors can assess by telehealth
Many common infections can be assessed safely by phone or video. These include:
- Urinary tract infections (UTIs): stinging or burning when you wee, needing to go often or urgently. Simple bladder infections in women can usually be managed by telehealth. UTIs in men, in pregnancy, or that keep coming back usually need a urine test. See UTI treatment online.
- Throat infections and tonsillitis: most sore throats are viral, but some bacterial throat infections need antibiotics, especially in people at higher risk of complications. See tonsillitis treatment online.
- Sinus infections: antibiotics may be considered if symptoms are severe, last more than 10 days without improving, or get better and then worse again.
- Chest infections: most acute bronchitis is viral. A doctor will ask about breathlessness, fever and other symptoms that could point to pneumonia, which may need an in-person examination. See cold, flu and bronchitis.
- Skin infections: mild infections such as impetigo or a mildly infected cut or insect bite. You may be asked to show the area on video or send a photo. Spreading redness, swelling or fever needs to be seen in person.
- Eye infections: some cases of bacterial conjunctivitis (sticky, crusty discharge). Eye pain, changes in vision or sensitivity to light need an in-person assessment.
- Sexually transmitted infections: testing and treatment for infections such as chlamydia, bulk billed with a valid Medicare card. See STI testing and treatment online.
When antibiotics won’t help
Antibiotics only work on bacteria. They don’t help with colds, flu, COVID-19 or most sore throats and coughs, which are caused by viruses. Taking antibiotics when they aren’t needed can cause side effects and makes antibiotic resistance more likely.
If your symptoms sound viral, your doctor can still help: advice on easing symptoms, what to watch for, a medical certificate if you need time off, and, for some people with flu or COVID-19, antiviral treatment if eligible. Sometimes a doctor may suggest waiting a few days to see whether you improve.
Read more: Do you need antibiotics? When they help and when they don’t and Common infections: which need antibiotics and which don’t.
When you need to be seen in person
Telehealth isn’t right for every infection. Your doctor may ask you to see a GP in person or arrange tests if you need a physical examination, such as listening to your chest or looking in your ears. Young children with ear pain usually need an ear examination.
Call 000 or go to an emergency department if you or someone you’re caring for:
- has trouble breathing, or chest pain
- is very drowsy, confused or hard to wake
- has a fever with a rash that doesn’t fade when pressed
- has fever with shaking chills, pain in the back or side under the ribs, or vomiting with a UTI
- has redness or swelling that is spreading quickly
- is a baby under 3 months with a fever
What happens in your consultation
- Book a time: choose a time that suits you. Most patients are seen within 15 minutes, 9 am to 7 pm Sydney time, 7 days.
- Speak with a GP: by video or phone. Have a list of your symptoms, any medicines you take and any allergies ready.
- Your plan: if antibiotics are appropriate, an eScript is sent to your phone by SMS or email. If you need a urine test, swab or blood test, we can send a pathology referral. If you need to be seen in person, the doctor will tell you where and how soon.
What it costs
Consultations are $55 on weekdays and $75 on weekends and public holidays. Medicare doesn’t cover telehealth GP consultations unless you’ve seen us in person in the past 12 months or an exemption applies, so there’s no Medicare rebate for these consultations. Sexual health consultations, including STI testing and treatment, are bulk billed with a valid Medicare card. Medicines are paid for separately at the pharmacy. See our fees.
Antibiotic Telehealth Consultations FAQs
Can I get antibiotics online in Australia?
Yes, after an assessment by a registered doctor. Antibiotics are prescription-only, so a doctor has to decide they’re appropriate. If they are, an eScript is sent to your phone and you can fill it at any pharmacy.
How do I get an antibiotic prescription online?
Book a telehealth consultation, speak with an Australian GP by video or phone, and describe your symptoms. If antibiotics are clinically appropriate, the doctor sends an eScript to your phone straight after the consultation.
Will I definitely get antibiotics?
No. The doctor will only prescribe antibiotics if they’re likely to help. Many infections, like colds, flu and most sore throats, are viral and antibiotics won’t work. You’ll get advice on what will help instead.
Can I ask for a specific antibiotic?
You can tell the doctor what has worked for you before and about any allergies or side effects you’ve had. The doctor will choose a treatment based on your symptoms, history and Australian prescribing guidelines.
Can a pharmacist give me antibiotics for a UTI?
In most states, pharmacists can now treat some uncomplicated UTIs in women without a doctor’s prescription, if you meet their criteria. If you’re male, pregnant, have repeated UTIs or have symptoms like fever or back pain, see a doctor.
How quickly will I get my eScript?
If the doctor prescribes a medicine, the eScript is usually sent by SMS or email straight after your consultation, and you can take it to any pharmacy.
How much does it cost?
$55 on weekdays and $75 on weekends and public holidays, with no Medicare rebate. Sexual health consultations are bulk billed with a valid Medicare card. The medicine itself is paid for at the pharmacy.
I’ve finished my antibiotics and I’m not better. What should I do?
Book a follow-up with a doctor. You may need a test, a different treatment or an in-person examination. If you’re getting worse quickly or have any of the urgent symptoms above, call 000 or go to an emergency department.
Can I get a medical certificate in the same consultation?
Yes, if the doctor thinks you need time off work or study, they can email you a medical certificate in the same consultation at no extra cost.
Medically reviewed by Dr Vafa Derakshan (MBBS, FRACGP), October 2026