Convenient and Affordable Telehealth Doctor Wollongong

Teldoc Australia is a fully Australian-owned online GP service. You connect with an Australian doctor by video or phone from home, work or the UOW library, without waiting for an appointment at a local clinic.

What our Wollongong patients use us for

• Repeat prescriptions: an eScript sent by SMS that you can fill at any Illawarra pharmacy, including our Health Network partners Convenient Chemist Wollongong and Kanahooka Pharmacy.
• Medical certificates: for work, the University of Wollongong or TAFE, emailed the same day.
• Sexual health: discreet STI testing and treatment, contraception, bulk billed with a valid Medicare card. Erectile dysfunction consultations are a private fee ($55 weekdays / $75 weekends) with no Medicare rebate.
• Referrals: pathology and imaging requests you can take to any collection centre or imaging practice in Wollongong or Shellharbour, and specialist referrals to local or Sydney specialists.
• Mental health: a first conversation with a GP, and a plan for what comes next.
• Commuters and shift workers: if you commute to Sydney or work shifts at the steelworks or the port, a phone consultation fits around your day without a trip to a clinic.

Local health services in Wollongong

Teldoc works alongside the services already available in Wollongong. If a telehealth consultation isn't the right fit, our GP will tell you and point you to the right place.

• Port Kembla Sexual Health Clinic (Illawarra Shoalhaven Sexual Health Service): NSW Health's public sexual health clinic offering confidential testing and treatment. Teldoc can arrange the same tests by telehealth with a pathology request.
• Emergencies: for chest pain, difficulty breathing, severe bleeding or any emergency, call 000 or go to the Wollongong Hospital or Shellharbour Hospital emergency department. Telehealth is not for emergencies.

Bulk billing in Wollongong

We bulk bill every consultation that Medicare covers. Medicare only covers a telehealth GP consultation if you have seen us in person in the past 12 months or an exemption applies. Exemptions include sexual health consultations, babies under 12 months and patients experiencing homelessness, so those consultations are bulk billed with a valid Medicare card. All other consultations are charged at our private fee. Please check our Pricing page before booking.

How Teldoc works

• Book online: choose a video or phone consultation at a time that suits you, 7 days a week from 9 am to 7 pm Sydney time.
• See the doctor: most patients are seen within 15 minutes of booking.
• Get what you need: eScripts are sent to your phone by SMS, and certificates and referrals are emailed to you.

Ready to see a doctor? Book now and connect with a telehealth doctor in Wollongong.

Frequently asked questions

Can I see a doctor online in Wollongong today?
Yes. Book online and most patients are seen within 15 minutes, 7 days a week from 9 am to 7 pm.

Can I get my prescription filled in Wollongong?
Yes. We send an eScript token to your phone that any Australian pharmacy can dispense, in Wollongong, Figtree, Dapto, Shellharbour or Kiama.

Is Teldoc bulk billed in Wollongong?
We bulk bill every consultation that Medicare covers. For most patients that means sexual health consultations, babies under 12 months and patients experiencing homelessness; other telehealth consultations are only covered by Medicare if we have seen you in person in the past 12 months. Please check our Pricing page before booking.

Can I get a medical certificate for the University of Wollongong?
Yes. Our GPs issue medical certificates for university, TAFE and work absences after a consultation, emailed to you the same day.

Do you do STI testing in Wollongong?
Yes. After a discreet video or phone consultation we send a pathology request you can take to any collection centre in the Illawarra. Results are reviewed by our GP and treatment can be arranged by eScript.