Convenient and Affordable Online Doctor Melbourne

Teldoc Australia is a fully Australian-owned online GP service. You connect with an Australian doctor by video or phone from home, the office or the tram, without waiting for an appointment at a local clinic.

What our Melbourne patients use us for

• Repeat prescriptions: an eScript sent by SMS that you can fill at any Melbourne pharmacy, including our Health Network partners Terry White Chemmart Melbourne Central and healthSAVE Acland Street Pharmacy in St Kilda.
• Medical certificates: for work, the University of Melbourne, Monash, RMIT, Deakin or TAFE, emailed the same day.
• Sexual health: discreet STI testing and treatment, contraception, bulk billed with a valid Medicare card. Erectile dysfunction consultations are a private fee ($55 weekdays / $75 weekends) with no Medicare rebate.
• Referrals: pathology and imaging requests you can take to any collection centre or imaging practice across Melbourne, and specialist referrals.
• Mental health: a first conversation with a GP, and a plan for what comes next.
• Outer suburbs and regional Victoria: if the nearest clinic in Cranbourne, Werribee, Mernda or a country town is booked out for days, a phone or video consultation is usually available within the hour.

Local health services in Melbourne

Teldoc works alongside the services already available in Melbourne. If a telehealth consultation isn't the right fit, our GP will tell you and point you to the right place.

• Melbourne Sexual Health Centre, 580 Swanston Street, Carlton: Victoria's public sexual health clinic (Alfred Health) offering confidential testing and treatment. Teldoc can arrange the same tests by telehealth with a pathology request.
• Emergencies: for chest pain, difficulty breathing, severe bleeding or any emergency, call 000 or go to the Royal Melbourne, The Alfred or St Vincent's emergency department. Telehealth is not for emergencies.

Bulk billing in Melbourne

We bulk bill every consultation that Medicare covers. Medicare only covers a telehealth GP consultation if you have seen us in person in the past 12 months or an exemption applies. Exemptions include sexual health consultations, babies under 12 months and patients experiencing homelessness, so those consultations are bulk billed with a valid Medicare card. All other consultations are charged at our private fee. Please check our Pricing page before booking.

How Teldoc works

• Book online: choose a video or phone consultation at a time that suits you, 7 days a week from 9 am to 7 pm Sydney time.
• See the doctor: most patients are seen within 15 minutes of booking.
• Get what you need: eScripts are sent to your phone by SMS, and certificates and referrals are emailed to you.

Ready to see a doctor? Book now and connect with a telehealth doctor in Melbourne.

Frequently asked questions

Can I see a doctor online in Melbourne today?
Yes. Book online and most patients are seen within 15 minutes, 7 days a week from 9 am to 7 pm.

Can I get my prescription filled in Melbourne?
Yes. We send an eScript token to your phone that any Australian pharmacy can dispense, in the CBD, Richmond, Footscray, Dandenong or anywhere else in Victoria.

Is Teldoc bulk billed in Melbourne?
We bulk bill every consultation that Medicare covers. For most patients that means sexual health consultations, babies under 12 months and patients experiencing homelessness; other telehealth consultations are only covered by Medicare if we have seen you in person in the past 12 months. Please check our Pricing page before booking.

Can I get a medical certificate for the University of Melbourne, Monash or RMIT?
Yes. Our GPs issue medical certificates for university, TAFE and work absences after a consultation, emailed to you the same day.

Do you do STI testing in Melbourne?
Yes. After a discreet video or phone consultation we send a pathology request you can take to any collection centre in Melbourne. Results are reviewed by our GP and treatment can be arranged by eScript.