Online Doctor Canberra: Telehealth GP in the ACT
Speak to an AHPRA-registered doctor by phone or video from anywhere in Canberra or Queanbeyan, 7 days a week.
Teldoc is an Australian-owned telehealth service. Our doctors can help with prescriptions, medical certificates, referrals and everyday health concerns without a trip to a clinic. We're open 9am to 7pm, seven days a week, and because the ACT shares Sydney's time zone, those are your local hours too.
Telehealth Consultations - $55 Weekdays / $75 Weekends
OUR SERVICES
Speak with an Online GP from Home
Book a phone or video consultation and speak with an AHPRA-registered GP, often within 15 minutes during opening hours. Our doctors follow RACGP clinical standards and can manage many common health concerns remotely. If you need a physical examination, they'll tell you and help you arrange the right in-person care.
Medical Certificates
Too unwell for work or study? Our doctors can assess you by phone or video and, where appropriate, issue a medical certificate for sick leave, carer's leave or university, sent to your phone as a PDF. Certificates are issued by AHPRA-registered doctors, just like one from a clinic.
Prescriptions
If a medicine is clinically appropriate, your doctor sends an eScript to your phone by SMS or email. You can fill it at any pharmacy in the ACT or NSW, including across the border in Queanbeyan, or use a pharmacy delivery service. Not every medicine can be prescribed by telehealth, and your doctor will explain your options.
General Health
Get advice and treatment for common problems such as urinary tract infections, sore throats, gastro and skin conditions, plus ongoing care for blood pressure and cholesterol.
Pathology / Radiology
Your doctor can send blood test, X-ray, ultrasound and other imaging referrals to your phone or email. Take them to any pathology collection centre or imaging provider in Canberra or the surrounding region.
Mental Health
Speak with a doctor about anxiety, low mood, stress or sleep problems, and review your ongoing medication. Teldoc doesn’t provide Mental Health Care Plans, so for a plan please see your usual GP or MyMedicare practice.
Sexual Health
Confidential consultations for contraception, STI testing and treatment and erectile dysfunction, from the privacy of home.
Bulk billed for eligible patients (ED is a private fee)
3 Easy Steps to Speak with a Doctor in Canberra
Book in Seconds
Consult from Canberra
Digital Delivery
📍 Local pharmacies in Canberra where you can instantly scan your Teldoc e-Script:
Your eScript works at any pharmacy in Australia. Find one near you in Canberra:
Search the Teldoc pharmacy network · Open pharmacies near Canberra in Google Maps
Common Questions from Patients in Canberra
Q. Can I use Teldoc if I live in Queanbeyan or elsewhere near Canberra?
Yes. Teldoc is fully online, so you can see a doctor from anywhere in the ACT or surrounding NSW. eScripts can be filled at pharmacies on either side of the border.
Q. What are Teldoc's opening hours in Canberra?
We're open 9am to 7pm, seven days a week. The ACT uses the same time zone and daylight saving as Sydney, so those are your local hours.
Q. How is Teldoc different from a Canberra walk-in centre?
ACT walk-in centres are free, nurse-led clinics you visit in person for minor illnesses and injuries. Teldoc connects you with a doctor by phone or video, who can issue eScripts, medical certificates and referrals where appropriate. Fees apply unless you're eligible for bulk billing.
Q. How much does a consultation cost?
Standard consultations are $55 on weekdays and $75 on weekends and public holidays. Bulk billing is available for eligible Medicare card holders, including STI testing and contraception consultations, babies under 12 months and people experiencing homelessness. Medicare only covers a telehealth GP consultation if you have seen us in person in the past 12 months or an exemption applies, so other consultations are charged at our private fee. See our fees for details.
Q. What should I do in an emergency?
Don't use telehealth. Call 000 or go to the emergency department at Canberra Hospital in Garran or North Canberra Hospital in Bruce.
Areas we see patients from
Our telehealth GPs see patients by video or phone from Belconnen, Gungahlin, Woden, Tuggeranong, Kambah, Dickson, Braddon, Barton, Fyshwick and nearby Queanbeyan. All you need is a phone and a quiet, private place to talk.
Teldoc is an online doctor service for all of Australia, so you can also book wherever you’re travelling. See our fees or all telehealth services.