Online Medical Certificates
Get online medical certificates from the comfort of home
Speak to an AHPRA-registered Australian GP by video or phone and get an online medical certificate for work, school, university or carer's leave, if it's clinically appropriate.
From: $55 weekdays / $75 weekends
Too unwell to go to work or school? Get checked by a doctor without leaving bed.
Our GPs can assess common short-term illnesses by telehealth and, where appropriate, issue a medical certificate for work or school.
Unable to attend university or TAFE because of illness? Get an online medical certificate from home.
Speak to our telehealth doctors to obtain a university medical certificate, including for UNSW, Monash and University of Melbourne.
We offer carer's leave certificates for those times when you need to be there for someone.
Focus on looking after your loved one, and get a carer's certificate through a video or phone consultation.
How to Get a Medical Certificate Online
See an Australian GP by video or phone and, if it's clinically appropriate, get a medical certificate for work, uni or carer's leave emailed to you after your consultation.
Most patients are seen within about 15 minutes during our opening hours (9 am – 7 pm Sydney time, 7 days). Every certificate is issued by an AHPRA-registered doctor after a real-time consultation, not an online questionnaire.
Three steps
- Book a consultation – choose a time online, 7 days a week.
- Speak to the doctor – by video or phone. Tell them your symptoms, when they started and the dates you need covered.
- Receive your certificate – if the doctor can assess your condition and a certificate is appropriate, it's emailed to you as a PDF, ready to forward to your employer, school or university.
What an online medical certificate can and can't cover
- Certificates are for current illness the doctor can reasonably assess at the time of your consultation. Doctors can't backdate a certificate.
- Teldoc certificates can cover up to 3 days, forward dated. Longer or ongoing absences are best managed with your regular GP.
- We don't provide workers' compensation certificates, fitness-for-work assessments, or anything that needs a physical examination.
- If your symptoms are severe or it's an emergency, call 000.
Is an online medical certificate valid?
Yes. Under the Fair Work Act, an employer can ask for evidence that would satisfy a reasonable person, and a certificate from a registered medical practitioner after a telehealth consultation is a common form of that evidence. Some employers, universities and insurers have their own rules, so check their policy if you're unsure. Read more in when you need a medical certificate in Australia and what a medical certificate must include.
Cost
A medical certificate consultation is $55 on weekdays and $75 on weekends and public holidays. Medicare only covers a telehealth GP consultation if you've seen us in person in the past 12 months or an exemption applies, so these consultations are charged at our private fee. University form completion is $95. See our fees.
Your privacy
Your consultation is private and your certificate goes only to you. A certificate doesn't need to name your diagnosis; it can simply state that you were unfit for work or study for the dates covered.
Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
Recent Articles
Explore recent articles discussing online medical certificates and telehealth
Online Medical Certificates FAQs
How do I get a medical certificate online?
Book a telehealth consultation, then speak to one of our Australian GPs by video or phone. Tell the doctor your symptoms, when they started and the dates you need covered. If the doctor can assess your condition and a certificate is appropriate, it’s emailed to you as a PDF after the consultation.
Are online medical certificates legitimate and accepted by employers?
Yes. Our certificates are issued by AHPRA-registered doctors after a real-time consultation. Under the Fair Work Act, employers can ask for evidence that would satisfy a reasonable person, and a medical certificate from a registered practitioner is a common form of that evidence. Some employers, universities and insurers have their own rules, so check their policy if you’re unsure.
How much does an online medical certificate cost?
A medical certificate consultation is $55 on weekdays and $75 on weekends and public holidays. There’s no Medicare rebate, because Medicare only covers a telehealth GP consultation if you’ve seen us in person in the past 12 months or an exemption applies. University form completion is $95. See our fees.
Can I get a medical certificate online without speaking to a doctor?
No. Every Teldoc certificate follows a real-time video or phone consultation with a doctor. The Medical Board of Australia’s telehealth guidelines say that issuing certificates from an online questionnaire alone isn’t good practice.
How quickly will I get my certificate?
Most patients are seen within about 15 minutes during our opening hours (9 am – 7 pm Sydney time, 7 days). If a certificate is appropriate, it’s emailed to you after the consultation.
Can a doctor backdate a medical certificate?
No. A certificate covers illness the doctor can reasonably assess at the time of your consultation, so it can’t be backdated. If you’ve already been off work, talk to the doctor about what they can certify.
How many days can an online medical certificate cover?
Teldoc certificates can cover up to 3 days, forward dated. For longer or ongoing absences, it’s best to see your regular GP, who can follow up with you in person.
What conditions can be assessed for a medical certificate by telehealth?
Many common short-term illnesses can be assessed by telehealth, such as colds and flu, gastro, migraine and stress. Some conditions need an in-person examination, and the doctor will tell you if that’s the case.
Will my diagnosis be shown on the certificate?
It doesn’t have to be. A certificate can simply state that you were unfit for work or study for the dates covered. Tell the doctor if you’d prefer your diagnosis not to be included.
Can I get a carer’s leave certificate online?
Yes. If you need time off to care for an unwell family or household member, our doctors can provide a carer’s leave certificate after a consultation. The doctor may need to speak with, or about, the person you’re caring for.
Can I get a certificate for university or TAFE?
Yes. We provide university medical certificates, and our doctors can complete university-specific forms such as those for UNSW, Monash and the University of Melbourne.
Do you provide workers’ compensation or fitness-for-work certificates?
No. Workers’ compensation certificates and fitness-for-work assessments need a doctor who can examine you and manage your claim, so please see a GP in person for these.
What information do I need to provide?
Have ready a description of your symptoms, the date they started, any relevant medical history and medicines, and the dates the certificate needs to cover.
Is this information medically reviewed?
Yes. All medical content on Teldoc is reviewed by our Medical Review Board, a team of AHPRA-registered GPs and specialists led by Dr Vafa Derakshan (MBBS, FRACGP). Meet our Medical Review Board
Medically reviewed by Dr Vafa Derakshan (MBBS, FRACGP), October 2026