Online Prescriptions
Telehealth Doctors
Do you need a new or repeat prescription?
Speak to an AHPRA-registered Australian GP by video or phone. If a medicine is clinically appropriate, your eScript is sent straight to your phone, ready to use at any pharmacy.
Flat rate Telehealth consultation: $55 weekdays / $75 weekends
New prescriptions
Needing a new script? Our telehealth doctors can help with a variety of health conditions.
Our online consultations can provide a convenient solution. Our doctors can assess and treat a variety of acute conditions, such as UTIs, coughs, or skin infections, and prescribe treatments, including antibiotics or antivirals if clinically appropriate.
Prescription refills
Have your prescription repeats run out or expired? Our online doctors can help.
If you're on a regular medicine for a stable condition, a Teldoc GP can review how you're going and, if appropriate, issue a new eScript. Some medicines need tests or an in-person review first, and the doctor will let you know.
How Online Prescriptions Work
Get a new or repeat prescription online after a real-time consultation with an Australian GP, 7 days a week from 9 am to 7 pm (Sydney time).
Most patients are seen within about 15 minutes. Every prescription is written by an AHPRA-registered doctor after assessing you by video or phone, not from an online questionnaire.
Three steps
- Book a consultation – choose a time online.
- Speak to the doctor – tell them your symptoms, your medical history and any medicines you already take.
- Get your eScript – if a medicine is clinically appropriate, the doctor sends an electronic prescription (eScript) to your phone by SMS or email.
How eScripts work
An eScript is a secure token, usually a QR code, that any Australian pharmacy can scan. You can take it in person or send it to a pharmacy that offers delivery. If your prescription has repeats, the pharmacy gives you a new token for each one. PBS medicines are subsidised in the usual way when you fill an eScript.
What our doctors can and can't prescribe
- New prescriptions for common short-term conditions, such as UTIs, skin infections and chest and throat infections, where antibiotics or antivirals are appropriate.
- Repeat prescriptions for stable, ongoing conditions such as blood pressure, cholesterol, thyroid and the pill, when it's safe to continue.
- We don't prescribe Schedule 8 or Schedule 4D medicines (such as strong opioid pain relief and benzodiazepines) or weight-loss medicines. Please see your regular GP for these.
- We don't provide chronic disease management plans, and some conditions need an in-person examination.
Cost
A prescription consultation is $55 on weekdays and $75 on weekends and public holidays, and the medicine is paid for separately at the pharmacy. Medicare only covers a telehealth GP consultation if you've seen us in person in the past 12 months or an exemption applies, so these consultations are charged at our private fee. Consultations are bulk billed for babies under 12 months and patients experiencing homelessness with a valid Medicare card. See our fees.
Your privacy
Your consultation is private and your health information is handled under Australian privacy law. See our privacy policy.
Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
Recent Articles
Explore recent articles discussing online prescriptions and telehealth
Need antibiotics for an infection such as a UTI? See antibiotic prescription online.
Online Prescriptions FAQs
Can I get a prescription online in Australia?
Yes. A Teldoc GP can prescribe medicines after a real-time video or phone consultation, if it’s clinically appropriate. The prescription is sent to you as an eScript that you can use at any Australian pharmacy.
Can I get an online prescription without a consultation?
No. Every Teldoc prescription follows a real-time consultation with a doctor. The Medical Board of Australia’s telehealth guidelines say prescribing from an online questionnaire alone isn’t good practice.
How do I receive my prescription?
If a medicine is appropriate, the doctor sends an eScript to your phone by SMS or email, usually during or straight after the consultation. Show the QR code at any pharmacy, or send it to a pharmacy that offers delivery.
Can I get a repeat prescription online?
Often, yes. If you take a regular medicine for a stable condition, the doctor can review how you’re going and issue a new script if it’s safe to continue. Some medicines need blood tests or an in-person review first, and the doctor will let you know.
What conditions can be treated through telehealth?
Many common conditions can be assessed by telehealth, including UTIs, skin infections, colds, flu and chest infections, contraception, and ongoing conditions such as blood pressure and cholesterol. The doctor will tell you if you need to be seen in person.
How much does an online prescription cost?
A prescription consultation is $55 on weekdays and $75 on weekends and public holidays, with no Medicare rebate. Consultations are bulk billed for babies under 12 months and patients experiencing homelessness with a valid Medicare card, and sexual health consultations (except erectile dysfunction) are bulk billed with a valid Medicare card. The medicine itself is paid for at the pharmacy. See our fees.
Do PBS subsidies apply to eScripts?
Yes. eScripts work the same way as paper scripts at the pharmacy, so PBS-listed medicines are subsidised in the usual way for eligible patients.
Can I get prescriptions for controlled medicines through telehealth?
No. Teldoc doesn’t prescribe Schedule 8 or Schedule 4D medicines, such as strong opioid pain relief and benzodiazepines, or weight-loss medicines. Please see your regular GP in person for these.
Can I choose which pharmacy fills my eScript?
Yes. An eScript can be filled at any pharmacy in Australia. You can also find a pharmacy near you in our Health Network.
Is this information medically reviewed?
Yes. All medical content on Teldoc is reviewed by our Medical Review Board, a team of AHPRA-registered GPs and specialists led by Dr Vafa Derakshan (MBBS, FRACGP). Meet our Medical Review Board
Medically reviewed by Dr Vafa Derakshan (MBBS, FRACGP), October 2026