Convenient and Affordable Telehealth Doctor Newcastle

Teldoc Australia is a fully Australian-owned online GP service. You connect with an Australian doctor by video or phone from home, work or the university library, without waiting for an appointment at a local clinic.

What our Newcastle patients use us for

• Repeat prescriptions: an eScript sent by SMS that you can fill at any Newcastle pharmacy, including our Health Network partners Priceline Pharmacy Hamilton and Ron Elliott Pharmacy.
• Medical certificates: for work, the University of Newcastle or TAFE, emailed the same day.
• Sexual health: discreet STI testing and treatment, contraception, bulk billed with a valid Medicare card. Erectile dysfunction consultations are a private fee ($55 weekdays / $75 weekends) with no Medicare rebate.
• Referrals: pathology, X-ray and ultrasound requests you can take to any collection centre or imaging practice in the Hunter, and specialist referrals.
• Mental health: a first conversation with a GP, and a plan for what comes next.
• Travel and FIFO: certificates, scripts and pre-travel advice for shift workers and people flying in and out of Williamtown.

Local health services in Newcastle

Teldoc works alongside the services already available in the Hunter. If a telehealth consultation isn't the right fit, our GP will tell you and point you to the right place.

• Pacific Clinic (Hunter New England Sexual Health), Newcastle West: NSW Health sexual health clinic offering confidential testing. Teldoc can arrange the same tests by telehealth with a pathology request, or you can use the clinic directly.
• Family Planning Australia, Newcastle: contraception, pregnancy and reproductive health clinic.
• Emergencies: for chest pain, difficulty breathing, severe bleeding or any emergency, call 000 or go to the John Hunter Hospital or Calvary Mater emergency department. Telehealth is not for emergencies.

Bulk billing in Newcastle

We bulk bill every consultation that Medicare covers. Medicare only covers a telehealth GP consultation if you have seen us in person in the past 12 months or an exemption applies. Exemptions include sexual health consultations, babies under 12 months and patients experiencing homelessness, so those consultations are bulk billed with a valid Medicare card. All other consultations are charged at our private fee. Please check our Pricing page before booking.

How Teldoc works

• Book online: choose a video or phone consultation at a time that suits you, 7 days a week from 9 am to 7 pm Sydney time.
• See the doctor: most patients are seen within 15 minutes of booking.
• Get what you need: eScripts are sent to your phone by SMS, and certificates and referrals are emailed to you.

Ready to see a doctor? Book now and connect with a telehealth doctor in Newcastle.

Frequently asked questions

Can I see a doctor online in Newcastle today?
Yes. Book online and most patients are seen within 15 minutes, 7 days a week from 9 am to 7 pm Sydney time.

Can I get my prescription filled in Newcastle?
Yes. We send an eScript token to your phone that any Australian pharmacy can dispense, including pharmacies in Newcastle, Charlestown, Kotara and Maitland.

Is Teldoc bulk billed in Newcastle?
We bulk bill every consultation that Medicare covers. For most patients that means sexual health consultations, babies under 12 months and patients experiencing homelessness; other telehealth consultations are only covered by Medicare if we have seen you in person in the past 12 months. Please check our Pricing page before booking.

Can I get a medical certificate for the University of Newcastle?
Yes. Our GPs issue medical certificates for university, TAFE and work absences after a consultation, emailed to you the same day.

Do you do STI testing in Newcastle?
Yes. After a discreet video or phone consultation we send a pathology request you can take to any collection centre in Newcastle. Results are reviewed by our GP and treatment can be arranged by eScript. Our sister service STI Doctor also offers this Australia-wide.