Can I get treatment for viral infections online through Teldoc Australia?

Yes, following a telehealth consultation, if our doctors determine it is clinically appropriate and necessary for your condition, they can provide a management plan, including an online antiviral prescription.

How does the consultation process work?

Book a consultation : Choose a time that suits you and complete a brief online questionnaire about your symptoms and medical history. Speak to a doctor : You’ll have a secure video or phone consultation with one of our registered Australian doctors. Get treatment : If the doctor diagnoses a viral infection requiring treatment, they can provide a management plan, including an e-prescription if clinically appropriate, sent directly to you or your preferred pharmacy.

What types of viral infections can be treated online?

Our doctors can assess and manage a range of common viral infections, such as: Herpes : For managing outbreaks of herpes simplex virus (HSV). Shingles : For treatment of herpes zoster to reduce symptoms and duration. COVID-19 : For early treatment of symptoms (strict PBS criteria apply). Influenza : For seasonal flu when early intervention is needed. Other viral infections : For certain other viral conditions that may benefit from treatment options. Please note: This list is not exhaustive, and the doctor will determine if your specific condition is suitable for antiviral medications.

Can I request a specific treatment?

Following a thorough consultation, our doctors can provide the most appropriate treatments taking into consideration your preferences, their discretion, your diagnosis, medical history, and Australian guidelines.

What if my condition is not a viral infection?

If our doctor determines that your condition is not a viral infection, they will explain the reasons why and recommend appropriate alternative treatments or management strategies.

Are telehealth consultations for viral infection bulk billed with Teldoc?

Teldoc Australia offers bulk-billing (free consultations with no out of pocket cost) for patients with a Medicare card experiencing homelessness or sexual health consultations due to privacy concerns. For patients not eligible for bulk billing, private fees apply. Please see our pricing page for details.

Viral Infection Treatment Online

Get prompt diagnosis and treatment for viral infections with online doctor consultations

If you're dealing with a viral infection such as shingles, herpes, or influenza, speak to a doctor online today for comprehensive assessment and management, including supportive advice and treatments, including antiviral prescriptions if clinically appropriate.

Telehealth Consultations - From $49 Weekdays / $69 Weekends

Telehealth Support for Common Viral Infections

Are you suffering from a viral infection? Teldoc Australia connects you with experienced Australian doctors for online consultations, diagnosis and treatments for viral infection. If clinically appropriate, electronic prescription for medications can be sent to you or your nearest pharmacy. Skip the waiting room and get the care you need from the comfort of home.

What Viral Infections Do We Treat?

Our doctors can assess and prescribe antiviral medication for a range of common viral infections, if clinically appropriate, including:

Herpes: For managing outbreaks of herpes simplex virus (HSV).
Shingles: For treatment of herpes zoster to reduce symptoms and duration.
Covid-19: For treatment of Covid-19 for early management of symptoms. (Strict PBS criteria applies)
Influenza: For seasonal flu when early intervention is needed.
Other Viral Infections: For certain other viral conditions that may benefit from treatment.

How Teldoc Australia can help:

At Teldoc Australia, we understand that sometimes you need medical attention quickly and conveniently. Our telehealth platform offers:

Easy Access to Doctors: Connect with qualified Australian-registered doctors online - often within 15 minutes.
Convenient Consultations: Discuss your symptoms and medical history via secure video or phone call at a time that suits you.
Thorough Assessment: Our doctors will carefully evaluate your condition to determine the appropriate treatment.
Secure Electronic Prescriptions: If prescriptions are required, it can be sent electronically to your phone or preferred pharmacy.

Ready to get started?

If you think you may be experiencing a viral infection, book an online consultation now. Our friendly doctors are here to provide you with convenient and quality healthcare instantly.

Viral Infection Online Treatment FAQs

Can I get treatment for viral infections online through Teldoc Australia?
Yes, following a telehealth consultation, if our doctors determine it is clinically appropriate and necessary for your condition, they can provide a management plan, including an online antiviral prescription.
How does the consultation process work?
Book a consultation: Choose a time that suits you and complete a brief online questionnaire about your symptoms and medical history.
Speak to a doctor: You’ll have a secure video or phone consultation with one of our registered Australian doctors.
Get treatment: If the doctor diagnoses a viral infection requiring treatment, they can provide a management plan, including an e-prescription if clinically appropriate, sent directly to you or your preferred pharmacy.
What types of viral infections can be treated online?
Our doctors can assess and manage a range of common viral infections, such as:
Herpes: For managing outbreaks of herpes simplex virus (HSV).
Shingles: For treatment of herpes zoster to reduce symptoms and duration.
COVID-19: For early treatment of symptoms (strict PBS criteria apply).
Influenza: For seasonal flu when early intervention is needed.
Other viral infections: For certain other viral conditions that may benefit from treatment options.
Please note: This list is not exhaustive, and the doctor will determine if your specific condition is suitable for antiviral medications.
Can I request a specific treatment?
Following a thorough consultation, our doctors can provide the most appropriate treatments taking into consideration your preferences, their discretion, your diagnosis, medical history, and Australian guidelines.
What if my condition is not a viral infection?
If our doctor determines that your condition is not a viral infection, they will explain the reasons why and recommend appropriate alternative treatments or management strategies.
Are telehealth consultations for viral infection bulk billed with Teldoc?
Teldoc Australia offers bulk-billing (free consultations with no out of pocket cost) for patients with a Medicare card experiencing homelessness or sexual health consultations due to privacy concerns. For patients not eligible for bulk billing, private fees apply. Please see our pricing page for details.