General Health Consultations Online
Comprehensive Medical Care for Common Health Issues
Get supportive medical advice without leaving your couch. Our telehealth doctors offer knowledgeable and trustworthy medical consultations, testing and treatment for various general health conditions
General Telehealth Consultations - $49 Weekday / $69 Weekend
Hypertension, also known as high blood pressure, is a condition where the force of blood against your artery walls is consistently too high. Over time, high blood pressure can damage your heart, blood vessels, and other organs.
Our experienced online doctors are here to help you manage hypertension effectively. Whether you have questions, concerns, or need repeat prescriptions, we offer personalised advice and treatment as clinically appropriate.
Diabetes
Diabetes is where your body doesn't produce enough insulin or can't effectively use the insulin it does produce. When blood sugar levels rise too high, it can lead to serious health problems, including heart disease, stroke, kidney disease, and nerve damage.
Our telehealth doctors can support your diabetes management. Whether you need help with medication repeat prescriptions, blood sugar monitoring, or dietary advice, we're here to support a healthier you.
High cholesterol, or hypercholesterolemia, is a condition where there are excessive levels of cholesterol in the blood. This can increase the risk of heart disease and stroke.
Our online doctors can help you manage your cholesterol levels and reduce your risk of heart disease. We offer personalised advice, including dietary recommendations, exercise guidance, and online medication prescriptions. With our support, you can take proactive steps to improve your cardiovascular health.
A urinary tract infection (UTI) occurs when bacteria enter the urinary tract and cause inflammation. UTIs can be painful and uncomfortable, but they are usually treatable early with antibiotics.
Our online doctors can provide prompt diagnosis and treatment for urinary tract infections (UTIs). We'll assess your symptoms and prescribe appropriate medication if needed. With our expert guidance, you can quickly alleviate discomfort and prevent complications associated with UTIs
Contraception is the use of methods or devices to prevent pregnancy. There are many different types of contraception available, each with its own benefits and risks.
Our telehealth providers can offer tailored contraception advice to meet your specific needs. Whether you're seeking online birth control pills, IUDs, condoms, or other methods, we'll help you choose the best option based on your health history, lifestyle, and goals. Our goal is to empower you with the information and resources you need to make informed decisions about your reproductive health.
Heavy menstruation, also known as menorrhagia, is when you bleed more heavily than usual during your period. This can cause discomfort, inconvenience, and sometimes anaemia.
Our telehealth providers can offer tailored advice and support for managing heavy menstruation. We'll assess your symptoms and discuss potential causes and other underlying conditions. We can also recommend investigations, specialist referrals, or effective treatments if clinically appropriate to reduce excessive bleeding and improve your quality of life.
Early pregnancy is a period of significant hormonal changes and rapid fetal development. During this time, it's essential to take good care of yourself to ensure a healthy pregnancy.
Our telehealth providers can offer guidance and support when you may be unable to attend with a doctor in person. We'll provide information on prenatal care, essential blood tests, scans, and necessary referrals. We'll also answer your questions about common symptoms and address concerns you may have. Our goal is to help you have a healthy and positive pregnancy experience
Insomnia
Insomnia is a sleep disorder characterized by difficulty falling asleep, staying asleep, or both. It can lead to daytime fatigue, irritability, and difficulty concentrating.
Our telehealth doctors can offer tailored advice and support for managing insomnia. We'll assess your sleep habits and discuss potential causes of your sleep disturbances. We can also recommend effective strategies to improve your sleep quality, such as lifestyle changes, relaxation techniques, sleep hygiene practices, and non addictive medication options if clinically indicated.
COVID-19 is a contagious respiratory disease. Symptoms include fever, cough, shortness of breath, and fatigue. Vaccination, mask-wearing, and social distancing are key preventive measures. If you have symptoms, seek medical advice.
Our telehealth providers can offer guidance and support for COVID-19 related concerns. We can provide information on symptoms, Covid PCR testing, isolation guidelines, and antivirals when appropriate. We'll also address any questions you may have about vaccines and boosters. Our goal is to help you stay informed and safe.
Tonsillitis
Tonsillitis is an inflammation of the tonsils, two small masses of tissue at the back of the throat. Symptoms include sore throat, difficulty swallowing, fever, swollen tonsils, and white or yellow patches.
Our telehealth doctors can offer guidance and support for managing tonsillitis. We'll assess your symptoms and recommend appropriate treatment, including over-the-counter medications or antibiotics if necessary. We can also provide tips for relieving discomfort and preventing complications.
Gastroenteritis (Gastro)
Gastroenteritis is an inflammation of the stomach and intestines, often caused by a virus. Symptoms include diarrhoea, nausea, vomiting, abdominal pain, fever, and dehydration.
Our telehealth providers can offer guidance and support for managing gastroenteritis (gastro). We'll assess your symptoms and recommend appropriate treatment, including hydration tips and medications if needed. We can also provide advice on preventing the spread of infection to others.
Skin Infections
Skin infections can be caused by bacteria, viruses, fungi, or parasites. Symptoms may vary depending on the type of infection, but often include redness, swelling, pain, and pus.
Our telehealth doctors can offer guidance and support for managing skin infections. We'll assess your symptoms, examine images of the affected area (if possible), and recommend appropriate treatment, including topical medications or online antibiotic prescriptions if necessary. We can also provide tips for preventing the spread of infection and promoting healing.
Dental Infections
Dental infections, such as tooth abscesses or gum infections, can occur when bacteria invade the teeth or gums. Symptoms may include toothache, swelling, sensitivity to hot or cold temperatures, bad breath, and fever.
Our telehealth providers can offer guidance and support for dental infections. We can assess your symptoms, provide online antibiotic prescriptions if clinically appropriate, and advise on when to seek in-person dental care. We can also provide information on preventive measures to reduce the risk of future dental infections.
Cold and Flu's
Colds and flu are common respiratory infections. Symptoms include stuffy or runny nose, sore throat, cough, sneezing, fatigue, fever, and muscle aches.
Our telehealth providers can offer guidance and support for managing colds and flu. We can provide information on symptoms, prescribe online antiviral prescriptions when appropriate, and advice to seek in person medical attention. We can also recommend preventive measures to reduce your risk of infection.
Sinusitis
Sinusitis is an inflammation of the sinuses, which are air-filled cavities in the skull that connect to the nasal passages. Symptoms include facial pain or pressure, nasal congestion, runny nose, headache, and fever.
Our online doctors providers can offer guidance and support for managing sinusitis. We'll assess your symptoms and recommend appropriate treatment, including medications and online antibiotic prescriptions if appropriate. We can also provide tips for relieving congestion and preventing complications.
Back Pain
Back pain is a common complaint that can be caused by various factors, including muscle strain, herniated discs, arthritis, and other medical conditions. Symptoms may include pain, stiffness, and limited range of motion.
Our telehealth providers can offer tailored advice and support for managing back pain. We'll assess your symptoms, discuss potential causes, and recommend personalised treatment plans. From online prescription medication (when appropriate), to stretching exercises and physical therapy referrals, we'll work with you to find the best approach for managing your discomfort and preventing future episodes.
Skin Rashes
Skin rashes can be caused by various factors, including allergies, infections, medications, and underlying medical conditions. Symptoms may vary depending on the type of rash, but often include redness, itching, swelling, and bumps or blisters.
Our online GP's can offer guidance and support for managing skin rashes. We'll assess your symptoms, examine images of the affected area (if possible), and recommend appropriate treatment, including topical medications or antibiotics if necessary. We can also provide tips for preventing the spread of infection and promoting healing.
Acne
Acne is a common skin condition characterised by pimples, whiteheads, blackheads, and cysts. It's often caused by hormonal changes, genetics, medications, stress, and diet.
Our online GPs can offer expert guidance for managing acne. We'll assess your symptoms and recommend appropriate treatment, including topical medications or prescription medications for acne if necessary. We can also provide tips for preventing acne breakouts and promoting clear skin
General Health Advice
Maintaining good health involves a balanced diet, regular exercise, adequate sleep, stress management, avoiding harmful substances, regular medical check-ups, and staying informed about health information.
Our telehealth service can offer personalised advice and support for a wide range of general health concerns. Whether you have questions about nutrition, exercise, stress management, or other lifestyle factors, we're here to help you make informed decisions about your health and well-being.
Hair loss, also known as alopecia, can be caused by various factors, including genetics, hormonal changes, medical conditions, and certain medications. Symptoms can range from thinning hair to complete baldness, often affecting the scalp but sometimes other parts of the body.
Our online GPs can assess your hair loss and recommend appropriate treatment options. We'll discuss your medical history, lifestyle factors, and any underlying conditions that may be contributing to your hair loss. Treatment may involve medications, lifestyle changes, or in some cases, hair restoration procedures. We can also provide guidance on managing hair loss and maintaining healthy hair growth.
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Teldoc General Health Consultations FAQs
Can I get a general health consultation online through Teldoc Australia?
Yes, Teldoc Australia offers online consultations with registered AHPRA and FRACGP Australian doctors who can provide medical advice, assessments, and treatment plans for a wide range of general health conditions.
How does the online general health consultation process work?
Book a consultation: Select a convenient time and complete a brief online questionnaire about your symptoms and medical history.
Speak to a doctor: Connect with one of our qualified Australian doctors via secure video or phone call.
Receive advice or treatment: The doctor will assess your condition and provide medical advice, a treatment plan, or, if appropriate, an e-prescription sent directly to you or your preferred pharmacy.
Follow-up or collect medication: Follow the doctor’s recommendations, and if prescribed, visit your chosen pharmacy with identification to collect your medication.Is it safe to get general health consultations online?
Yes, Teldoc Australia prioritises your safety. Our Australian-registered doctors adhere to strict medical guidelines to ensure accurate diagnoses and responsible treatment plans based on a thorough assessment of your condition.
What types of conditions can be treated through online general health consultations?
Our doctors can assess and provide treatment or management plans for a variety of common health conditions, including:
Cough and colds: For symptomatic relief and management of respiratory infections.
Hypertension: For monitoring and managing high blood pressure.
Diabetes: For ongoing management and medication adjustments.
Skin conditions: For issues like rashes or mild infections.
Minor injuries: For advice on sprains, cuts, or bruises.
Other general health concerns: For various other non-emergency conditions that can benefit from medical advice or treatment.
Please note: This list is not exhaustive, and the doctor will determine if your specific condition is suitable for online treatment.Are all health conditions suitable for online consultations?
No, some conditions may require a physical examination, in-person testing, or specialist care. If your condition is not suitable for online treatment, our doctors will recommend visiting a GP in person or seeking hospital care if necessary.
Can I request a specific medication during my consultation?
Medications are prescribed at the discretion of our doctors based on your diagnosis, medical history, and Australian medical guidelines. You cannot request specific medications, but you can discuss your preferences with the doctor.
What if my condition doesn’t require medication?
If medication is not necessary, our doctors will provide alternative advice, such as lifestyle changes, self-care strategies, or referrals to specialists, to help manage your condition.
Where can I get my online prescription filled?
If a prescription is issued, it will be sent electronically to you or your preferred pharmacy anywhere in Australia.
How long is an online prescription valid for?
The validity of your prescription depends on the medication and your condition, as determined by the prescribing doctor in accordance with Australian regulations. The validity period will be clearly stated on your prescription.
What if I need a repeat prescription?
Repeat prescriptions may require a follow-up consultation, depending on the condition and medication. You will need to book another appointment for reassessment if your symptoms persist or if ongoing management is required.
Are online general health consultations bulk billed?
Teldoc Australia offers both bulk-billed and private consultations, depending on the type of appointment. Please visit our website at Teldoc Australia for the latest information on consultation fees and bulk-billing eligibility.
What if I have a question after my consultation?
For non-urgent questions after your consultation, you can contact our support team via email or phone. For urgent medical concerns, please contact emergency services.