Online Mental Health
Plans
Bulk Billed and Medicare supported Mental Health Care Plans
If you are suffering from anxiety, depression, or other mental health concerns, speak to one of our supportive doctors for an online mental health care plan and psychology referral. Bulk billing and Medicare rebates available.
Appointments from $140 - Medicare rebate $106 (Gap fee $34)
Bulk Billing available to concession holders
See Pricing Page for details
We provide GP telehealth consultations and helpful strategies to support you with your mental health concerns.
We understand that everyone is different, so we tailor our approach to your individual needs. We offer a range of effective treatments, including medications, and referrals to mental health specialists to support your healing.
Our qualified GP's can provide online Mental Health Care Plans, helping you access psychology counselling services.
Access to mental health care has never been easier. Speak to one of our online doctors today from the comfort and privacy of home via telehealth for a Mental Health Care Plan. Access affordable care with Medicare rebates and bulk billing for eligible patients.
Online Mental Health Care Plans
Transform your mental health with accessible, expert care.
Unlock up to 10 subsidised therapy sessions with a psychologist through Teldoc’s Medicare-supported online Mental Health Plans, designed to make professional support affordable and convenient.
Why Choose Teldoc for Your Mental Health Plan?
- Seamless Telehealth Access: Connect with professionals from the comfort of home.
- Affordable Care: Benefit from bulk billing and Medicare rebates to minimise costs.
- Expert Online Doctors: Work with qualified GPs to create your personalised plan.
- Streamlined Referrals: We simplify the process to get you started quickly.
Conditions We Support
- Anxiety
- Depression
- Bipolar Disorder
- Adjustment Disorder
- PTSD
- ADHD
- Other mental health concerns
Ready to Take the First Step?
Schedule a telehealth appointment with a Teldoc GP to discuss your needs and create a tailored Mental Health Plan today.
What is a Mental Health Plan?
Under Australia’s Better Access initiative, a Mental Health Plan is a GP-prepared document that unlocks up to 10 subsidised sessions per year with a psychologist or psychiatrist, making mental health care more affordable.
How It Works
- Consult a Teldoc GP: Book an online appointment to discuss your mental health and request a plan.
- Find a Psychologist: Choose a Medicare-registered psychologist. We’ll help you find one if needed.
- Begin Therapy: Your psychologist will craft a personalised treatment plan to support your journey.
Key Information to Understand
- Medicare Rebates: Reduce out-of-pocket costs with Medicare covering part or all of your session fees, depending on the provider.
- Gap Fees: Some psychologists may charge a small gap fee beyond the Medicare rebate.
- Availability: Waiting times may vary depending on the psychologist and location.
- Telehealth Options: Prefer virtual care? We’ll connect you with experienced online psychologists for flexible, convenient sessions.
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Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
Mental Health Consultations FAQs
1What is mental health telehealth?
Mental health telehealth provides remote access to mental health professionals, such as psychologists, counsellors, or psychiatrists, through secure video or phone consultations. It allows you to receive support and treatment from the comfort of your own home or any private location.
2Why choose telehealth for mental health support?
Telehealth offers several advantages for mental health care:
Accessibility: It removes geographical barriers, making it easier to access specialists, especially for those in rural or remote areas.
Convenience: It eliminates travel time and waiting rooms, saving you time and reducing stress.
Comfort and Privacy: Many people find it easier to discuss sensitive topics in a familiar and comfortable environment.
Continuity of Care: It allows for consistent and ongoing support, even if you are travelling or have scheduling conflicts.
3Is my information kept confidential?
Absolutely. We maintain strict confidentiality. All consultations are conducted on secure, encrypted platforms, and we adhere to all relevant privacy regulations to protect your personal and medical information.
4What types of mental health concerns can be addressed through telehealth?
We can assist with a range of mental health concerns, including:
Anxiety disorders (e.g., generalized anxiety, social anxiety, panic disorder)
Depression and mood disorders
Stress management and coping strategies
Relationship issues
Grief and loss
Trauma and PTSD
Sleep difficulties
And more.
5Are there any mental health concerns that are not suitable for telehealth?
While telehealth is effective for many mental health conditions, certain situations may require in-person assessment or intervention. These may include acute crises, severe psychosis, or situations where immediate physical intervention is necessary. Our clinicians will assess your needs and advise you accordingly.
6What happens during a mental health telehealth consultation?
You will have a confidential conversation with a qualified mental health professional. They will listen to your concerns, ask questions to understand your situation, and work with you to develop a treatment plan. This may involve therapy, counselling, strategies for coping, and/or referrals to other services if needed.
7How do I prepare for a mental health telehealth consultation?
Find a quiet, private space where you feel comfortable talking openly. Ensure you have a stable internet connection and a device with a working camera and microphone (if using video). It can be helpful to jot down some key points you want to discuss beforehand.
8Can I get a Mental Health Care Plan through telehealth?
Yes, our doctors can assess your eligibility for a Mental Health Care Plan under Medicare, which can provide access to rebates for sessions with psychologists or other allied mental health professionals.
9What if I need medication?
If medication is deemed necessary, our doctors can discuss this with you and provide prescriptions where clinically appropriate.
10How much does a mental health telehealth consultation cost?
We offer bulk billing for patients with a valid Australian Health Care Card. For patients with a Medicare card but without a Health Care Card, a private fee applies (rebates available). Please visit our pricing page for details.
11What does "bulk billing" mean?
Bulk billing means that you will not have any out-of-pocket expenses for your consultation if you have a valid Health Care Card. Medicare will cover the cost of the consultation directly.
12 If I have Medicare but not a Health Care Card, can I get a rebate?
Yes. If you have a Medicare card, you will pay a private fee for your consultation. However, you will be eligible for a Medicare rebate, which is automatically processed and refunded into your bank account linked to Medicare.
13How does the Medicare rebate work?
After your consultation, we will process your Medicare claim electronically. The rebate will then be automatically deposited into your nominated bank account with Medicare, usually within a few business days.
14Is telehealth suitable for mental health emergencies?
No. If you are experiencing a mental health crisis or emergency (e.g., thoughts of self-harm or suicide), please seek immediate help. Contact emergency services (000 in Australia), Lifeline (13 11 14), or present to your nearest hospital emergency department.
15What if I have more questions or concerns?
Please don't hesitate to contact our support team. We are here to answer your questions and provide you with the information you need.