Get testing and antiviral treatment for Genital Herpes online
Our doctors are here to help, providing discrete and confidential advice, testing and antiviral treatment for genital herpes

Herpes Testing & Treatment | Teldoc Australia
What is Herpes?
Herpes, caused by the herpes simplex virus (HSV), is a common STI causing painful sores on the genitals or mouth. Though lifelong, effective treatments manage symptoms and reduce transmission.
Common Symptoms
- Painful sores on genitals or mouth
- Flu-like symptoms: fever, aches, swollen lymph nodes
Why Choose Teldoc Australia?
- Privacy: Consult discreetly from home via phone or video.
- Convenience: Access care anytime, anywhere in Australia.
- Affordability: Bulk-billed pathology tests (no cost for tests) and consultations from $69 with a $44 Medicare rebate, or Bulk Billed for eligible patients.
- Speed: Speak to a doctor within 15 minutes, 7 days a week.
How We Help
- Book: Schedule a telehealth consult with a few clicks.
- Consult: Discuss concerns with a qualified doctor.
- Test: Get a bulk-billed pathology referral if needed.
- Treat: Receive antiviral prescriptions (e.g., Valtrex) electronically.
Prioritise Your Health
Don’t let herpes go unmanaged. Teldoc Australia offers fast, confidential, and affordable telehealth services to protect your sexual health.
Satisfied patients
Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.

Sexual Health Blog Articles
Gain insight into common sexual health conditions and telehealth
June 1, 2025
Healthcare access is changing rapidly; in fact, one of the biggest changes over the past few years has been the growth of telehealth. So what is […]
May 30, 2025
Genital herpes is a common sexually transmitted infection (STI) caused by the herpes simplex virus (HSV). Despite its stigma, genital herpes is a manageable condition, and […]
October 9, 2024
Genital herpes is a common sexually transmitted infection (STI) caused by the herpes simplex virus (HSV). Although often stigmatised, it is important to recognise that genital […]
Frequently Asked Questions About Herpes
1 What are the symptoms of genital herpes?
Genital herpes is often asymptomatic (no symptoms). When symptoms do occur, they typically involve outbreaks of painful sores or blisters on the genitals, rectum, or mouth. Before an outbreak, you may experience tingling, itching, or burning in the affected area. Other symptoms can include flu-like symptoms, swollen lymph nodes, and pain when urinating.
2How is genital herpes diagnosed through telehealth?
A telehealth provider can assess your symptoms and medical history. While a visual examination of sores is helpful for diagnosis, detailed descriptions and potentially photos shared securely through the platform can aid the provider. In some cases, the provider may recommend in-person testing, such as a viral culture or PCR test, to confirm the diagnosis.
3What do herpes sores look like?
Herpes sores typically start as small red bumps that develop into fluid-filled blisters. These blisters eventually break open, forming painful open sores that crust over and heal.
4How long does it take for herpes symptoms to appear after exposure?
The first outbreak usually occurs within 2-12 days after exposure, but it can sometimes take longer. Subsequent outbreaks may be preceded by prodrome symptoms (tingling, itching, burning).
5 Can I spread herpes even if I don't have sores?
Yes, it is possible to transmit herpes even when you have no visible sores. This is called asymptomatic shedding. Antiviral medication can reduce the frequency of shedding.
6How is genital herpes transmitted?
Genital herpes is a sexually transmitted infection (STI) caused by the herpes simplex virus (HSV). It is spread through vaginal, anal, or oral sex with someone who has the virus. It can also be transmitted through skin-to-skin contact with an infected area, even if there are no visible sores.
7What are the two types of herpes simplex virus (HSV)?
HSV-1 is often associated with oral herpes (cold sores), but it can also cause genital herpes through oral-genital contact. HSV-2 is typically associated with genital herpes.
8Can I get genital herpes from touching a contaminated surface?
While theoretically possible, it's very unlikely to contract herpes from touching inanimate objects like toilet seats. The virus doesn't survive long outside the body.
9Is there a cure for genital herpes?
There is no cure for herpes, but antiviral medications can effectively manage outbreaks, reduce their frequency and severity, and lower the risk of transmission to partners.
10How is genital herpes treated?
Antiviral medications, such as acyclovir, valacyclovir (Valtrex), and famciclovir, are used to treat herpes outbreaks. These medications can be taken daily (suppressive therapy) to reduce the frequency of outbreaks or episodically (when an outbreak occurs) to shorten its duration and severity.
11Can I treat herpes at home without medication?
While some home remedies, like warm baths or cool compresses, may provide temporary relief from discomfort, they will not treat the viral infection. Antiviral medication prescribed by a healthcare provider is the most effective treatment.
12What can trigger herpes outbreaks?
Triggers can vary from person to person, but common triggers include stress, illness, fatigue, menstruation, friction during sexual activity, and sun exposure.
13How can I reduce the risk of transmitting herpes to my partner?
Using condoms consistently and correctly during every sexual encounter can reduce the risk of transmission. Taking daily antiviral medication (suppressive therapy) also significantly reduces the risk. Open communication with your partner about your herpes status is essential.
14How can I manage living with genital herpes?
Managing stress, maintaining a healthy lifestyle, and recognizing your personal triggers can help reduce the frequency of outbreaks. Support groups and online resources can also provide valuable information and support.
15Can I get diagnosed and receive a prescription for herpes medication through telehealth?
Yes, in many cases, telehealth providers can assess your symptoms, provide a diagnosis (potentially with the aid of photos), and prescribe appropriate antiviral medication (examples: Valtrex).
16What information should I provide during a telehealth consultation for herpes?
Be prepared to describe your symptoms in detail, including when they started, how they look, and any previous history of herpes or other STIs.