UTI Treatment Online

Prompt diagnosis and treatment for Urinary Tract Infections

If you are suffering from a UTI and require further advice or antibiotic treatment, speak to our online doctors instantly, and recieve the medical care you need from the comfort of home.

Flat rate Telehealth consultation: $49 weekdays / $69 weekends
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Online doctor prescription
uti treatment online

Get UTI Treatment Online

Expert Care and Treatment from the Comfort of Home

What Is a UTI?

A urinary tract infection (UTI) is a common bacterial infection affecting the kidneys, ureters, bladder, or urethra. While UTIs are more frequent in women, they can affect anyone. Teldoc’s telehealth service makes it easy to get prompt diagnosis and treatment without leaving home.

Recognising UTI Symptoms

UTIs can cause discomfort and may require medical attention. Common symptoms include:

  • Pain or burning sensation during urination
  • Frequent need to urinate
  • Urgent need to urinate
  • Blood in the urine
  • Pelvic pain or discomfort
  • Fever or chills
  • Confusion, especially in older adults

If you’re experiencing any of these symptoms, our doctors are here to help with fast, expert care.

Effective UTI Treatment

UTIs are typically treated with antibiotics tailored to your specific condition. During a secure telehealth consultation, our licensed doctors will:

  • Assess your symptoms thoroughly
  • Prescribe the most appropriate antibiotic, if needed
  • Recommend over-the-counter pain relievers to ease discomfort, if necessary

Prescriptions are sent directly to you or your preferred pharmacy for quick pickup or delivery.

Tips to Prevent UTIs

Reduce your risk of future UTIs with these simple steps:

  • Stay hydrated by drinking plenty of water
  • Wipe from front to back after using the bathroom
  • Empty your bladder fully when urinating
  • Avoid irritants like harsh soaps or douches
  • Urinate after sexual activity to flush out bacteria

Our doctors can provide personalised advice to help you stay UTI-free.

Get Relief Today

Don’t let UTI symptoms disrupt your life. Connect with an online doctor in as little as 15 minutes for a prompt diagnosis and personalised treatment. Experience convenient, secure, and compassionate care from anywhere in Australia.

Book now

Satisfied patients

Experience for yourself why thousands of Australians trust Teldoc as their telehealth online doctor service.
  • Really positive experience
    Kat
  • I had a very positive experience using TelDoc for the first time. The registration took a bit of time initially, but the platform is user-friendly and easy to navigate.
    Anonymous
  • Efficient and friendly service. No long wait times. Very convenient.
    Lynette
  • Thorough, efficient, supportive service
    Rachel
  • Anonymous
    Easy to organise and response was on time.
    Anonymous
  • Steve
    Quick, easy and professional advice and help. The Teldoc doctor listened well and proved extremely courteous and helpful.
    Steve
  • Fiona
    Brilliant! I wished I had discovered sooner.
    Fiona
  • Natasha
    The process was very easy and quick.
    Natasha
  • 3 satisfied patients after telehealth consultation
    Very friendly doctor and phoned back when they said. Well priced. Easy service
    Janelle
  • 3 satisfied patients after telehealth consultation
    Very help and friendly people
    Anonymous
  • 3 satisfied patients after telehealth consultation
    Incredibly easy to make an appointment
    Anonymous
  • 3 satisfied patients after telehealth consultation
    Best service ever, very convenient, efficient and much cheaper than going to Practice. Dr was lovely. Can’t believe I haven’t got on to this sooner!!
    Victoria
3 satisfied patients after telehealth consultation

Excellent

Word of mouth score on Healthengine.com.au

Teldoc UTI Treatment FAQs

  1. Can I get treatment for a urinary tract infection (UTI) online through Teldoc Australia?

    Yes, Teldoc Australia offers online consultations with FRACGP-qualified, AHPRA-registered doctors who can assess your UTI symptoms and prescribe antibiotics or other treatments if clinically appropriate.

  2. Is it safe to get UTI treatment online?

    Yes, Teldoc Australia prioritises your safety. Our FRACGP-qualified, AHPRA-registered doctors adhere to Australian medical guidelines, including Medicare’s 2025 telehealth protocols, to ensure accurate diagnoses and safe prescribing practices.

  3. What types of UTI symptoms can Teldoc treat online?

    Our doctors can assess and treat symptoms of urinary tract infections, including:
    Pain or burning sensation during urination
    Frequent or urgent need to urinate
    Blood in the urine
    Pelvic pain or discomfort
    Fever, chills, or confusion (especially in older adults)
    Please note: The suitability of online treatment depends on your symptoms, and the doctor will determine the best approach.

  4. Can all UTIs be treated online?

    Not all UTIs are suitable for online treatment. Severe or complicated UTIs (e.g., kidney infections or recurrent infections) may require in-person evaluation, physical exams, or additional testing. If online treatment isn’t appropriate, our doctors will advise you to see a GP or seek hospital care.

  5. Can I request a specific antibiotic for my UTI?

    You can discuss your preferences during the consultation, but our doctors will prescribe antibiotics based on your symptoms, medical history, and Australian guidelines for antibiotic resistance. All prescriptions require a clinical assessment.

  6. What if my UTI doesn’t require antibiotics?

    If antibiotics aren’t necessary, our doctors may recommend over-the-counter pain relievers, increased hydration, or other strategies to manage symptoms. They may also suggest further tests or a specialist referral if needed.

  7. Where can I get my UTI prescription filled?

    Your e-prescription will be sent electronically to you or your preferred pharmacy anywhere in Australia, making it easy to access your medication.

  8. How long is an online UTI prescription valid for?

    The validity of a prescription depends on the medication and your treatment plan, as determined by the prescribing doctor in accordance with Australian regulations. The validity period will be clearly stated on your prescription.

  9. What if I need a repeat prescription for my UTI?

    Repeat prescriptions for UTIs are generally not issued without a further consultation, as recurrent symptoms may indicate a need for reassessment. Book another appointment with a Teldoc doctor to ensure appropriate treatment.

  10. Are online UTI consultations bulk billed?

    Teldoc Australia offers bulk billing for eligible patients (e.g., Homeless with valid concession cards), otherwise private fees apply. Please visit our pricing page at Teldoc Australia for the latest information on consultation fees ($49 weekdays / $69 weekends) and bulk-billing eligibility.

  11. What if I have a question after my consultation?

    For non-urgent questions after your consultation, contact our support team via email or phone. For urgent medical concerns, such as severe pain, high fever, or worsening symptoms, please contact emergency services or a local healthcare provider.

  12. How can I trust Teldoc for UTI treatment?

    Teldoc Australia is trusted by thousands of Australians, with an Excellent word-of-mouth score on Healthengine.com.au. Our secure, encrypted platform exceeds Australian privacy standards, and our FRACGP-qualified, AHPRA-registered doctors provide compassionate, professional care tailored to your needs.

  13. Can I provide additional information, like urine test results, during the consultation?

    Yes, if you have recent urine test results or other relevant information, you can share them with the doctor during the consultation to aid in a more accurate diagnosis and treatment plan.

  14. Do I need a referral to see a specialist for my UTI?

    If your UTI is complex or recurrent, our doctors can provide a referral to a specialist (e.g., a urologist) during your consultation, sent electronically to you or the specialist of your choice.

  15. How does the online UTI treatment process work?

    Book a consultation: Schedule a convenient appointment online and complete a brief questionnaire about your symptoms and medical history.
    Speak to a doctor: Connect with a licensed Australian doctor via secure video or phone call, typically within 15 minutes.
    Receive a treatment plan: The doctor will assess your symptoms and, if appropriate, prescribe antibiotics or recommend other treatments, such as over-the-counter pain relievers.
    Get your prescription: If a prescription is issued, it will be sent electronically to you or your preferred pharmacy across Australia.
    Follow-up care: Book additional consultations to monitor your recovery or address any ongoing concerns.