Sexual Health Telehealth

Sexual health telehealth allows you to discuss sexual health concerns, receive advice, and access treatment from a qualified doctor remotely, using secure video or phone consultations.

Telehealth offers increased privacy and convenience when discussing sensitive topics like sexual health. It eliminates the need for travel and waiting rooms, making it a comfortable and accessible option.

Absolutely. We prioritise your privacy and confidentiality. All consultations are conducted on secure, encrypted platforms, and we adhere to strict privacy regulations to protect your personal and medical information.

We can assist with a range of sexual health concerns, including (but not limited to):
Testing and treatment for sexually transmitted infections (STIs)
Contraception advice and prescriptions
Erectile dysfunction
Premature ejaculation
Sexual health education and advice
Concerns about sexual function or desire

While we can address many concerns remotely, some conditions may require a physical examination. If this is the case, our doctor will advise you to seek an in-person consultation.

You will have a confidential discussion with one of our experienced doctors. They will ask you about your concerns, medical history, and any relevant symptoms. They may also provide advice, order tests (if necessary), and prescribe treatment where appropriate.

In most cases, no. The consultation will primarily involve a verbal discussion of your concerns. If a physical examination is required, you will be advised to see a healthcare professional in person.

If testing is necessary, our doctor will provide you with a pathology request form. You can then take this form to a local pathology lab for testing. The results will be sent back to our doctor, who will then discuss them with you.

Yes, our doctors can prescribe appropriate medications for STI treatment and contraception where clinically appropriate.

Yes, if our doctor determines that a referral to a specialist is necessary, they can provide you with one.

We offer bulk billing for patients with a valid Australian Health Care Card or concession card. For patients with a Medicare card but without a Health Care Card, a private fee applies. Medicare rebates are available. Please visit our pricing page for details.

Bulk billing means that you will not have any out-of-pocket expenses for your consultation if you have a valid Health Care Card. Medicare will cover the cost of the consultation directly.

Yes. If you have a Medicare card, you will pay a private fee for your consultation and will receive a Medicare rebate of $45, paid directly into your bank account.

After your consultation, we will process your Medicare claim electronically. The rebate will then be automatically deposited into your nominated bank account with Medicare, usually within a few business days.

No. If you are experiencing a medical emergency related to your sexual health (e.g., severe pain, heavy bleeding), please seek immediate medical attention at your nearest emergency department or call emergency services (000 in Australia).

Please don’t hesitate to contact our support team. We are here to answer your questions and provide you with the information you need.