Online Mental Health
Plans
If you are suffering from anxiety, depression, or other mental health concerns, speak to one of our supportive doctors for an online mental health care plan and psychology referral. Bulk billing and Medicare rebates available.
Private fee: $140
Bulk Billing available to patients experiencing homelessness
See Pricing Page for details
Our qualified GP's can provide online Mental Health Care Plans, helping you access psychology counselling services.
Access to mental health care has never been easier. Speak to one of our online doctors today from the comfort and privacy of home via telehealth for a Mental Health Care Plan. Access psychology referrals and Medicare rebates for an initial 6 sessions with a psychologist.
Our telehealth doctors offer convenient online Mental Health Care Plan reviews, ensuring continued access to psychology counseling services.
If you've completed your initial six sessions with a psychologist, consult our telehealth doctors for a Mental Health Care Plan review to unlock an additional four Medicare-rebated sessions. Our skilled doctors streamline the process, delivering plans and referrals electronically to you and your psychologist for a seamless, stress-free experience.
Online Mental Health Plans
Teldoc Australia connects patients with FRACGP-accredited and AHPRA-registered general practitioners to facilitate the comprehensive assessment and creation of valid Mental Health Treatment Plans. While the initial digital consultation is conducted on a private, out-of-pocket basis, a completed plan successfully unlocks access to Medicare-subsidised psychology sessions. Our medical practitioners are also fully qualified to initiate pharmacological treatments and issue formal specialist referrals where clinically indicated.
Understanding the Mental Health Treatment Plan
A Mental Health Treatment Plan (MHTP) is a formal clinical framework structured by a registered general practitioner. When established via Teldoc's private telehealth service, the resulting documentation serves as a fully compliant referral. Patients may present this plan to any Medicare-registered psychologist across Australia to access standard Medicare rebates or bulk-billing options for their subsequent therapeutic sessions.
Clinical Indications & Scope of Support
| Condition | Clinical Care Pathway |
|---|---|
| Anxiety Disorders | Detailed clinical assessments for panic symptoms, generalised, or social anxiety. Provides formal care pathways and referrals to psychologists for Evidence-Based Therapies (e.g., CBT) or psychiatrists for advanced medical management. |
| Depressive Disorders | Dedicated support for managing persistent low mood and major depression, including practitioner-guided medical management and formal referrals for psychological or psychiatric care. |
| Bipolar Disorder | Structured referral pathways to psychiatrists for specialised stabilisation and medication management, complemented by psychological referrals for ongoing therapeutic support. |
| Adjustment Disorders | Targeted interventions to manage acute stress resulting from major life transitions, utilising customised care plans and directed counseling referrals. |
| PTSD | Formal diagnostic referrals to psychologists specialising in trauma-informed care and specialised modalities (such as EMDR), enabling access to Medicare-subsidised therapy. |
| Adult ADHD Support | Professional medical referrals to psychologists for behavioral intervention strategies, or to psychiatrists for comprehensive diagnostic assessment and long-term care. |
| General Concerns | Clinical evaluation and tailored referral pathways for patients experiencing acute stress, grief, bereavement, or professional burnout. |
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Online Mental Health Plans FAQ’s
What is mental health telehealth?
Mental health telehealth provides remote access to mental health professionals, such as psychologists, counsellors, or psychiatrists, through secure video or phone consultations. It allows you to receive support and treatment from the comfort of your own home or any private location.
Why choose Teldoc telehealth for mental health support?
Teldoc telehealth offers several advantages for mental health care: Accessibility: It removes geographical barriers, making it easier to access specialists, especially for those in rural or remote areas. Convenience: It eliminates travel time and waiting rooms, saving you time and reducing stress. Comfort and Privacy: Many people find it easier to discuss sensitive topics in a familiar and comfortable environment. Continuity of Care: It allows for consistent and ongoing support, even if you are travelling or have scheduling conflicts.
Is my information kept confidential?
Absolutely. We maintain strict confidentiality. All consultations are conducted on secure, encrypted platforms, and we adhere to all relevant privacy regulations to protect your personal and medical information.
What types of mental health concerns can be addressed through telehealth?
We can assist with a range of mental health concerns, including: Anxiety disorders (e.g., generalized anxiety, social anxiety, panic disorder) Depression and mood disorders Stress management and coping strategies Relationship issues Grief and loss Trauma and PTSD Sleep difficulties And more.
Are there any mental health concerns that are not suitable for telehealth?
While telehealth is effective for many mental health conditions, certain situations may require in-person assessment or intervention. These may include acute crises, severe psychosis, or situations where immediate physical intervention is necessary. Our clinicians will assess your needs and advise you accordingly.
What happens during a mental health telehealth consultation?
You will have a confidential conversation with a qualified mental health professional. They will listen to your concerns, ask questions to understand your situation, and work with you to develop a treatment plan. This may involve therapy, counselling, strategies for coping, and/or referrals to other services if needed.
How do I prepare for a mental health telehealth consultation?
Find a quiet, private space where you feel comfortable talking openly. Ensure you have a stable internet connection and a device with a working camera and microphone (if using video). It can be helpful to jot down some key points you want to discuss beforehand.
Can I get a Mental Health Care Plan through Teldoc Australia?
Yes, Teldoc doctors can assess your eligibility for a Mental Health Care Plan, which can provide access to rebates for up to 10 sessions with a psychologists or other allied mental health professionals per year.
What if I need medication?
Our doctors will assess your mental health and can discuss medication options with you and provide prescriptions where clinically appropriate.
Does Teldoc offer bulk-billing for online Mental Health Plans?
Yes! We offer bulk billing for patients experiencing homelessness. For all other patients we charge a flat fee of $140. Please visit our pricing page for details.
Is telehealth suitable for mental health emergencies?
No. If you are experiencing a mental health crisis or emergency (e.g., thoughts of self-harm or suicide), please seek immediate help. Contact emergency services (000 in Australia), Lifeline (13 11 14), or present to your nearest hospital emergency department.